Kim S.
Pensacola, FLMember since December 2018

Reviews (1)


    • Dec 13, 2018
    • Verified Reviewer

    Bombas

    Missing items, wrong items

    Overall Experience:

    I used to love Bombas socks because they really are nice socks. But this holiday season I’ve had nothing but problems with multiple orders. They accept orders for out of stock items and don’t even let you know. You think your order is going to arrive and then 9 or 10 days later you realize they haven’t even been shipped.

    I contacted customer service and they apologized and said they had warehouse problems and that my items were out of stock. They offered a gift certificate to use on a future order as an apology, which I foolishly decided to use. Once again, I found myself waiting for an order that never arrived. They continue to advertise and accept orders for items that aren’t available. I think that is dishonest. They obviously have grown too fast for management to be able to keep up. I for one will never order from them again.

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

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