I requested an offer online. Never received a follow-up offer, yet received a snail mailing saying that we could get an offer in 48 hours. So, I scheduled a call.
Scheduling was a nightmare. When I finally got on the phone with a representative, they said that they couldn't make an offer because they didn't have enough market data on comparable homes.
Why didn't you just send me an EMAIL saying so rather than having me WAIT DAYS to talk to you?
The rep said, "Because it's better customer service to tell you over the phone."
And that's bull.
Bottom Line: No, I would not recommend this to a friend
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