Reviews (1)

First off, I ordered their impressions kit and never received it, even though they charged me immediately. I sent several emails and never received a reply. When I called to complain, they told me a dentist said I wasn't a good fit. I have no idea how they would know this since I didn't see a dentist or send anything in (since I never received my impressions kit). I mentioned this to the person on the phone and he ignored it and said I will be getting the refund I requested. No apology for not sending my kit and no apologies for nobody sending an email in response to mine. He then said they are processing my refund, which could take several days, and then it would take about another week to actually see my refund. Horrible experience, and I didn't even get started. Horrible customer service.