I'm convinced this "business" is a scam created by legitimate-looking websites and social media sponsored ads. It is an internet bait-and-switch scheme to collect hundreds of dollars from people. I signed up for a two-week free trial in July 2018 and one week in, after not even downloading the app, I replied to the programsupport@noom.com to cancel my subscription. It ended up being returned to me as non-deliverable to a "do not reply" address. I had to search Google to find a phone number -that no one answered, EVER, AND did not allow messages to be left. Eventually, I had to download the app and interface with their bot, "Concierge Eva" who STILL NEVER allowed me to cancel. That was the month of July 2018. I just got charged another $129 in November 2018 from this scam of a company and FINALLY canceled my card. The day before Christmas Eve 2018 and I am filing a dispute with my bank to get the funds returned officially to our account - NOT the way I wanted to spend the holiday! DO NOT GET Noom! It is a scam and absolutely terrible. Kiwico.com (the kids STEAM subscription boxes advertised on social media around the holidays) sounds very similar to Noom.com.
Bottom Line: No, I would not recommend this to a friend
85 people found it helpful
Link to this Review