Reviews (1)

I made a mistake and got the gadget and one set of makeup. Now, they are charging my card every month. They charge $1.00 first and if it goes through they charge me $42.95, and $38.95 every month in different days. When I realized in August (I bought the machine in July), I called them and told them that I do not want to be a member, I do not do makeup every day. They agreed, I paid whatever I owed. I thought that will be the end of Luminess. Now every month since August, September, October, they have been charging me twice with the above amounts, totaling $250. I called again, demanded to speak with a supervisor. They said, she/he will call in an hour. Nobody called of course.

This is illegal to begin with, I did not authorize anybody to charge my card every month, and they are just charing for nothing, the gadget has been paid already. It was a terrible mistake. I am waiting to see another charge, I will sue them this time. This is the biggest scam I ever had an experience with. Shame on you. The person who spoke to me told me that the only thing they can do refund the last payment! Unbelievable!