I ordered cutting stock on December the 25th. This morning I went to my doctor and told him that I will be using this stuff. He told me that due to my liver condition I should not be taking anything which doesn’t specify the ingredients. I called the customer service right away and told them to cancel the order. I was told the order is not shipped yet but they cannot cancel it. They were not able to tell me why they can’t cancel if it’s still not shipped. I will be filing an official complaint about the company and the service.
Bottom Line: No, I would not recommend this to a friend
16 people found it helpful
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Company Response from Crazy Bulk
Hi Tariq,
Sorry to hear that you are not able to take our products due to your condition.
The ingredients are fully stated on each product page and I am happy to send you an email with the full ingredients of each product in the Cutting Stack also.
Regarding the cancellation, it was not possible to cancel your order as it had already been prepared and packed ready to be collected by our shipping partners.
This means that your order is in a large sack with another 25-30 orders and on most days there are around 10-15 sacks. It just isn't possible to locate an order at this point.
We aim to get orders out of the door within 24/48 hours. Since your order was placed on Christmas day, it was ready to go on the 27th, I'd say we were on target.
I can also see from the timestamps that your order was actually collected within the same hour that you had contacted to cancel.
However, as you cannot use the products, you simply just need to refuse the delivery of the package. If it is left by the mailman while you are not at home, as long as the package is still sealed, you can drop it at the post office and return to sender at no cost. Once we can see that the package is returning, we are happy to refund it for you.
Kind regards,
Jordan
Customer Service