Heather M.
London, EnglandMember since December 2018

Reviews (1)


    • Jan 3, 2019
    • Verified Reviewer

    Livia

    Expensive TENS, bad customer service

    Overall Experience:

    If you’re wondering if this is different to a TENS machine, the answer is no - it’s the same, it doesn’t do anything different, and is a waste of money. I have severe Endometriosis so I can’t comment on whether this works for normal period pain, but it was less useful for my pelvic pain and cramps than my cheap TENS. It’s such a weird claim to only have one setting (this setting just feels like a standard TENS one) as you can get one for £30 in the chemist that has loads of different options and settings and 4 pads so you can wear it on your back.

    I sent my Livia back for a refund but wasn’t contacted about it and had a very frustrated back and forth with them saying they hadn’t received my parcel - sent Royal Mail tracked with insurance to make sure it would reach them. Eventually, they said they would refund me, but I found their customer service to be poor.

    It makes me angry that they are making money recycling an old idea selling to women in pain. Save yourself a lot of money and get a normal TENS from Argos.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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