I liked Flaviar at first, and my problem isn't with the club aspect, it's with their full bottle delivery. Second time now I have waited for orders too long. I ordered four bottles on the 14th of December and have only yet received one. It's the 28th today and I finally got tracking update that I will receive them the 2nd of January, so not only did I not receive them by Christmas, I will not receive them for New Year’s Eve. Weather hasn't been an issue either as it's been unseasonably warm in Wyoming this winter, 14 days to even start to fulfill an order isn't acceptable, and 19 to receive it is worse. As a result, I canceled my membership - what good is free shipping if it never ships.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Flaviar Ltd.
Hi Travis!
We sincerely apologize for the level of service you received. The feedback you have provided is one of the only ways we can improve.
We’re well equipped to handle occurring issues tied to the industry we are in, without our members ever noticing a disruption in the quality of service. Recently, though, we’ve experienced several issues at the same time, which has made resolving them in a timely manner much more difficult. This led to some shipping delays, longer transit times or tracking issues. We're terribly sorry you were among the affected!
Kindly get in touch with us at hello@flaviar.com and we'll make sure to make it up to you once the dust settles. Thanks!