I ordered two items together. I was emailed and told one item was out of stock so will be refunded. But there was a discount that was applied to both items. When they refund the one item, they forgot to incorporate the discount.
All I wanted is one explanation. The customer representative replied twice. The first time, she told me "If you do not understand it, please let your family or friend explain it to you." The second time, she told me "No more discussion with any discount."
I did not even ask for a discount. Just tell me why the amount is like that!
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from StyleWe
Dear Jie Tian,
Please be noted if there is a discount for your order, we will only refund you the amount with the discount, that means we will refund what you actually pay for each item.
If you have any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.
Have a great day!
Best regards,
StyleWe