I placed an order over a month ago, and I STILL have not received my product. I contacted the company and was told that the warehouse was behind, because of their "busy" schedule. I waited another ten days and found out I had been subscribed to BabeBox by Focallure, which I didn't want to. I asked for a refund, for the product I had ordered and never received, and asked to cancel "my" subscription to the BabeBox by Focallure. They just ignored my request and said they will soon send me my product. AND they didn't cancel my subscription and once again took my money! And for something I DON'T want! I do NOT recommend this company to anyone.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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Company Response from Focallure, LLC
Hello,
I am from customer happiness team. I see you have left a negative review about Focallure. Our company values put customer satisfaction as a top priority, and we are committed to our customers.
I would be thankful to you if you can please share your order number so I can look into the matter.
Thanks.