Reviews (1)

I had watched a feature on CTV about the FixMeStick more than a year ago at least, and at the time, thought maybe I should give it a try.

Time went on and I forgot about it. Until this December when I began to receive renewal reminders for my AV programs, malware blockers, etc. By now my computer was appearing to be slower, yet my AV program was not detecting any issues.

I decided that, for the price (on sale at Amazon late December), why not try it out. If I was not pleased, I'd request a refund, so what's to lose?

Once received, I loaded it on my PC and it started to work as advertised on the second reboot.

The instructions warn that it could take up to three reboots. When it did not appear to work on the initial startup, I was quickly becoming skeptical...until l re-read the instructions about 1-3 reboots.

When in doubt, read and re-read the instructions. They are very clear and the screen images etc. are useful.

On the second reboot it was up and running through the 6 steps. Yes it took a lot of time but the "instructions" told me it would as did other customer feedback.

Well, it did take 23 hours. But in fairness, it did my main drive and my back-up and as I have thousands of photos, there was lots to scan.

Yes, it did find malware issues that my Kaspersky AV program, Windows Defender, and Malwarebytes had missed.

Yes, it was easy to resolve them, and yes, the computer runs much faster.

In a way, I'm glad I had some issues it detected. If it had said all was fine, how would I know it really did anything beyond what I already use?

After all was done and cleaned, I had a couple of questions for the support team regarding how to use the Quick Scan and also how to go about scanning my second backup drive normally held off-site. I did not want to do a complete re-scan of the PC and the primary backup drive.

Marco from the Support Team got back to me the next day with thorough responses. That is what impressed me enough to take the time to write this review.

I have since told friends and family about the results I have had so far. They had never heard of the product.

Bottom line: The FixMeStick is a product that appears to work in tandem with my suite of AV stuff, AND it is backed up with a first-rate support staff who personally dealt with my questions. I will do the monthly scans as suggested and get the offered one-month extension. A good marketing idea.

A Canadian success story! Well done, FixMeStick!

Thanks.