I purchased a four-month supply, thinking if it didn’t work, no big deal I would get a refund. WRONG! The refund timeframe starts from when the product is delivered, which is great if you start it then. I contacted the company around 70 days of being on the product because it didn’t seem to be working for me (I thought the return policy was "return within 90 days for a refund"). I was told you have to use the product for 90 days BEFORE they will issue a refund. Ok, so I figured I would contact them again when I was finishing up my third bottle. Well, I missed a pill here and there and that added time to my third bottle, no biggie right? Yeah, well, since I didn’t start the bottles right away when I received them because I wanted to start on a specific day, that added to my time and when I contacted the company again after my "90 days," they informed me that the time frame for a return is after 90 days from delivery but before 120 days before delivery. I missed the 120 days by a little bit and was refused a refund.
You only have 30 days to contact them, hear back from them and arrange the return. SCAM. They don’t stand behind there product, and they make the return process really difficult and misleading. The first time I contacted them for a refund and was told I needed to be on it for 90 days they should have mentioned the 120-day cut off period. Instead they lead me to believe I had time. Crappy company. Crappy product. Crappy customer service.
Bottom Line: No, I would not recommend this to a friend
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