Pros:
- Food tracker is easy to use.
- Articles are helpful and informative.
- Science feels legit.
- App is nice to use, and I like the look.
- Habit-forming, in a good way (I went off over the holidays and felt like something was missing from my day).
Cons:
- Customer service is sometimes unhelpful.
- I don’t feel really connected to my coach (though I did with my previous coach, who disappeared after a snafu with my first subscription; see above re customer service).
- Accountability is limited, despite the coach; it’s still easy to skip or forget, which has made the process really long for me.
- Group chat function is jumbled and hard to follow.
- Fitbit sync doesn’t always keep up.
All in all, I like it, but for the price, there are still plenty of things I’d change to make it work better for me. It’s not all Noom, I know I have been a slacker from time to time, but weight loss is hard work and I don’t always feel like the radically different approach is very different from, say, Weight Watchers, which I tried a year or so ago. I switched to Noom because of the promise of a significantly different experience and I wouldn’t say it’s as different as I had hoped. If there are ways that I could be getting more out of it by working harder on my end, I’d be willing to put in the work, but out of the box, Noom is about the same as other app-based weight loss platforms, just quite a bit more expensive.
Bottom Line: Yes, I would recommend this to a friend
