Hannah P.
CaliforniaMember since January 2019

Reviews (1)


    • Jan 9, 2019
    • Verified Reviewer

    StyleWe

    Paid for Express Shipping, received the dress over a month later. HORRIBLE customer service.

    Overall Experience:

    This site is very scammy. I paid an extra $12 for Express Shipping to get a dress in time for a party. StyleWe said the dress had been delivered, but I never received it. I called/emailed StyleWe and either no one picked up the phone, or I kept getting the same automated email saying my package was delivered. I then filed a missing package claim with DHL and sent the info to StyleWe and magically a week later, the package showed up on my doorstep. So I received the package over a month later and still had to pay for express shipping. This was HORRIBLE customer service and I would not recommend this site.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Mar 19, 2020

      Company Response from StyleWe

      Dear Hannah P,

      We are committed to providing shoppers with fast and safe delivery service.

      Once the package is shipped, we will notify you of the tracking information by email.

      If you have questions about your package information, you are welcome to send us an email, then we will help you check the status of parcels.

      You can send emails to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.

      Have a great day!

      Best regards,

      StyleWe


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