I've been scanned seven times, went downtown seven times and I live 45 minutes away. I was sent trays that were bubbled or cracked, wouldn't fit my teeth, made my gums bleed, and I spent a ton to not have my teeth straight. They charge my card but don't send the correct product trays that work. So what is the point to waste peoples time and money? My mistake by not going to a real Orthodontist, but I guess I'll have to pay a real one to get the job done because this company is incapable of doing so. I have pictures and my trays if anyone wants to see before you buy.
Bottom Line: No, I would not recommend this to a friend
7 people found it helpful
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Company Response from Smile Direct Club
Hi Sabrena. Thanks for leaving us a review. This is concerning to hear and we would love to help with any issues you're experiencing. Please send us an email at grinners@smiledirectclub.com so that we can assist. Best, Emily