I just had the worst experience of any company I've ever dealt with! I've had four strokes and a heart attack due to a-fib. I also have back problems and a friend let me try Dr. Ho's back brace. I am on Aetna Medicare Advantage program. I called Aetna first and advised that I needed Dr. Ho's back brace for the traction aspect and they advised me that it was covered, but I would be responsible for 20%, which was fine.
I called Dr. Ho's number 800-319-4976. They told me that they wouldn't bill Aetna and I would have to pay for it myself, because they said Aetna would not pay for it. I offered to give then Aetna's phone number and that I just got off the phone with them and yes they would pay for it. I gave them my debit card number for the 20% not covered by Aetna, and the women kept trying to charge me more. I can't put out more as I have a cardiologist, neurologist and General Practitioner that all prescribe expensive medicines. She had the audacity to tell me I need the belt even though without my medications I will have another stroke or a heart attack. It didn't matter to her as long as she sold me a back brace. Due to my strokes, I have to record my phone calls. I told her that by the time I was done I had to check my blood pressure and heart rate.
Apparently, Dr. Ho doesn't prescribe to the Hippocratic Oath but the hypocritic oath. I want and deserve an apology for the way I was treated. I am copying this message and will be sending it on to any other addresses I feel will be pertinent, I will bring the copy of the phone conversation to my doctors and chiropractor.
Bottom Line: No, I would not recommend this to a friend
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