I ordered one bottle online and then immediately after getting confirmation for that one bottle, I received another email stating that I ordered three additional bottles. I did not click yes to any of those other questions. I see this has been addressed before. I called customer service today to speak to a very rude customer service representative. This makes me not trust this company. For this reason, I will be refunding my products. You can't just keep charging people for products they didn't agree to.
Bottom Line: No, I would not recommend this to a friend
19 people found it helpful
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Company Response from Nucific, LLC
Hi Tina, I'm Naomi from Nucific. I am so sorry to hear about the frustrating experience you had. We would absolutely never want a customer to get more product than they had wished to receive...That would be highly unethical. I can issue you a full refund right away. I'm so sorry for the glitch in our system. I would also like more details regarding your customer service experience so I can ensure that this never happens again. Please e-mail me at Naomi.Benson@nucific.com so that we can further discuss your Customer Service Experience and begin the refund process. I look forward to hearing from you and making this right!