Ashley L.
Ashley L.
CanadaMember since January 2019

Reviews (1)


    • Jan 13, 2019
    • Verified Reviewer

    Hubble Contacts

    Worst customer service!

    Overall Experience:

    Absolute worst customer service! They don't do crap for you! On their technical side, THEY SUCK. I apparently subscribed TWICE, so they charged me TWICE. The first time I signed up, the website told me my account doesn't EXIST. Now they’re asking me to ship back the order I DID NOT REQUEST in order to get BOTH REFUNDS. $88 lost. I have to wait a month to get $88 back. Rip off company! WORST.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Jan 31, 2020

      Company Response from Hubble Contacts

      Hi, Ashley,

      Thank you for taking the time to write this review and share your experience. I am sorry to hear that you are unhappy with our return and refund policy. If you have any questions about our policies or about your account, you can send us an email to help@hubblecontacts.com with the subject line "Attn: HighYa" and we'll be happy to help you from there.

      Best,

      Sophia


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