P V.
Amsterdam, the NetherlandsMember since January 2019

Reviews (1)

    • Jan 14, 2019
    • Verified Reviewer

    Effy Jewelry

    Complain about watch band

    I have a beautiful Effy watch - the Columbus circle diamond. But the stingray leather band has broken.

    So I contacted Effy Watch to buy a new band and they just simply said no, we don’t sell bands anymore. And they did not even try any solution. So now I have a $3500 watch without the accessory band. This is not the way a big company should work with their customers.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Comments (1) Link to this Review
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    • Jan 21, 2019

      Andrea M.,

      First, let me apologize for the response you received when reaching out to guest services. Would you kindly provide information on the watch that was purchased so that I may assist you? I will need the receipt information as well as a photo of your watch. Please reach out to me at Andream@effyjewelry.com so that I may help obtain a replacement watch band for your watch. I look forward to assisting you.

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