I was excited to order some magnetic lashes for a friend for Christmas. The first package that came was incomplete; it only had the top lashes, no bottom lashes, so there was nothing to magnetize to. Customer Service was mediocre, they could ship me new ones, but not in time for Christmas, they couldn't change the address to which they shipped, and it would be a slightly different product since they were out of that type.
The second package came, but by that time I decided to order from Silly George instead (and got one for myself). So I had the chance to try out both brands side by side, and SG was SO MUCH better than One Two Cosmetics because there were THREE magnets on each eye, allowing a round shape. It took some practice, but I got the SG lashes to look great pretty easily. The One Two Cosmetics lashes never looked realistic, always too flat in shape.
I'm returning the One Two Cosmetics lashes.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpfulLink to this Review
Hi Gwen, my name is Emily with OneTwo Cosmetics. Thank you for sharing your feedback. I'm very sorry that this was your experience with our product and our customer service team. Please email me at email@example.com and I'd be happy to personally begin a refund process for you. Again, I want to apologize for the inconvenience.