Yasaman S.
CaliforniaMember since January 2019

Reviews (1)

    • Jan 16, 2019
    • Verified Reviewer

    LA Fitness

    The sales manager lied to me.

    Overall Experience:

    Be so careful. Do not go to this gym if you do not really have to. I got there and the manager told me there is no termination fee and I can cancel it at any time. He offered me $29.99 for all club and $0 initiation fee. It was not true, they charged me $60 extra at the first month and called it "the last month" and $30 after three months and called it "the fee after three months," so it is a $90 initiation fee. To my greatest surprise, I had to pay a $149 termination fee.

    The verbal was totally something different than the contract. And the funny thing is that he did not let me see the contract at the time of signing. They ask you to initial the electronic pad multiple times. I did not know that it is like a car dealership, if I knew, I would never even get into that fitness center. They lie, put something else in the contract, and give you five days to review the contract and come back with a complaint.

    Please look at the contract after leaving the club. It is totally different from what was verbally explained. Do count on what is said by the sales manager read the whole thing. It is a systematic fraud and everyone in the company knows about it and it is so acceptable among them.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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