Carlos R.
IndianaMember since January 2019

Reviews (1)

    • Jan 16, 2019
    • Verified Reviewer


    Please be sure

    I bought a 2011 Camaro and the car was good. Good service, they deliver to your doorstep. I was busy with work and called on the seventh day to state the car didn't want to start on two occasions. They offered an extended warranty, which I declined and decided to return. I called back the next day to keep the car, but they didn't give me the option to add any warranty anymore since it was past the seven days.

    They are nice and overall better than a regular dealership.

    Bottom Line: Yes, I would recommend this to a friend

    • Jan 17, 2019

      Company Response from Carvana

      Carlos, we appreciate you reaching out regarding your Carvana experience. During the 7-Day Money Back Guarantee, there is the option to add on Carvana Care. After the 7th day, you are no longer able to add this towards your purchase. We want to apologize for any miscommunication or confusion regarding this specific process. All of our vehicles do have the 100-day limited warranty that you are able to utilize if needed. We are glad you decided to keep your vehicle and truly hope you are enjoying it! Please reach out should you have any additional questions at (800) 333-4554. We do hope you are enjoying your 2011 Camaro!

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