Reviews (1)

If I could given the South Beach Diet a zero-star rating, I definitely would.

I have always been overweight (even when I was a competitive swimmer). I made it part of my New Year's resolution to try and lose weight and get to a healthy BMI. I researched a lot and found that the South Beach Diet had good reviews and seemed relatively easy to follow (especially with the food delivery as I work usually over 50 hours a weeks, which makes cooking hard). I was excited to get started although I wasn't thrilled with the price. It is about $375 per month and you still have to make six meals on your own so you are essentially spending over 400 a month on food (over $100 a week, which seems absurd).

I tried the food for two weeks, and found it be super processed and tasted unnatural. It was like eating plastic. The portion sizes are extremely small (especially compared to Jenny Craig or Nutrisystem, which are both handsomely larger). And they don't taste good. Nothing tasted good; not the shakes, snacks, meals, NOTHING. Which is one thing if you are seeing a result and losing weight, which I did not. I was extremely upset about this since I was following the diet religiously for a month and saw no progress on the scale. So, I was eating awful food and not seeing any results; not a great combo when paying an arm and a leg for it with guarantees that it will work (and quickly).

I decided that the South Beach Diet wasn't for me (obviously given the results). When I called to cancel (since you cannot do it online), the customer service agent kept asking why I wanted to cancel or what could be done to keep me. At this point, I wanted the South Beach Diet chapter of my life to close, with as little pain and annoyance as possible. I made it crystal clear that I just wanted to cancel my account and then the customer service agent informs me that he has to charge me an ADDITIONAL $125 to cancel my account. So, for a crappy month of meals, I got no weight change and an additional $125 out the door.

When I expressed my frustration and confusion over why they would be charging again (since they did not clearly state that was the cancellation policy), I was given an unsatisfactory response (it's Company Policy). I have never encountered such poor customer service. They do not care about their customers. The South Beach Diet company is a scam artist trying to suck all the money they can out of you! I felt like I was totally taken advantage of and like a schmuck, which is an awful feeling. I have no problem paying for something if I feel that it has that value. I do not like paying for something and feel that I am getting the rug pulled out from under me. I expressed those concerns to the agent as well as contacted the helpline hoping that they would have the decency to refund the cancellation fee (but to no avail). This is a horrible company with awful customer service. I cannot say it enough, it is a TOTAL SCAM!

If you want to spend a small fortune on crappy food with wishy-washy results and have to pay more when you want to leave and have to deal with a company that does not care about its customers at all, then this is for you.

Again, I cannot say it enough - DO NOT do the South Beach Diet, you will lose your money and reget it! I know if do.