If you want to have two, three subscriptions paid for before you actually receive anything, then it is a great company to subscribe to. I have been with them for over a year and it was fast for the first three months, but then it started taking over a month, and as of now they have taken payment for December and January and neither have any kind of tracking info and are still processing. When you ask, they say the same thing every time to you and blame it on the move that they have been doing for a year now. Work for a massive company with massive machinery and have moved it cross country with all the product from the 3-acre warehouse faster.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
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Company Response from
Hi Bennett,
Thank you for writing a review and I am sorry to hear about the issues you've had. It is our goal to ensure that each and every subscriber feels valued and appreciated, and we regret that we dropped the ball on this one.
We experienced some shipping delays recently due to unforeseen challenges during a transition to a new warehouse but we have worked diligently to improve our shipping processes since then and continue to do so in order to make our service better than ever :) If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. We are happy to make things right for you this time!