I ordered Profemin for the trial offer. They advertised that for shipping and handling of $9.95, you could get two bottles of the product. I received the product and a notice from my bank that Profemin requested $79.00.
I called customer service and was told that the trail was not the full cost of the product. I told them I didn't approve of the selling tactic and wanted to return the product.
I sent the product back and a month later the product was returned to me because there wasn't a "return code."
I tried to use the customer service email and only got the (not sent) error. I tried to call customer service many times and can't seem to connect with anyone.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
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Company Response from Ideal Living Management, LLC
Hi Madeline,
Thank you for the review. We are sorry for any inconvenience. The trial offer is s/p upfront and the balance due in 30 days unless you contact us to return the product. We would typically not return an order without a return code so we definitely need to investigate this further. Can you please email marmstrong@idealliving.com with the name and zip code used when placing the order so we can find exactly what happened.