I was notified of a shipment today from HelloFresh and just spent 45 minutes on their chat and talking to a live person only to be told they WOULD NOT ISSUE A CREDIT because I had missed their deadline. Yes, I missed it but only by 24 hours. I have many things to do which does not include checking the fine print to see if I've obeyed their rules. I have never heard of such hardnosed customer service policies.
If you are considering using HelloFresh, DON'T. No matter how good their food may be, their customer service policies are lousy.
Bottom Line: No, I would not recommend this to a friend
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