Randall F.
Novato, CAMember since January 2019

Reviews (1)

    • Jan 19, 2019
    • Verified Reviewer

    The TouchPoint Solution

    Company is less than transparent

    I bought two sets of the basics for my wife and daughter. When my wife tried them out, she found that the buzzing sounded like a phone alarm. Watch the introduction video. Is anything said about the audible buzz? They are described as using "gentle, haptic micro-vibrations" to calm you, but nothing about the sound is mentioned. Given that my daughter is very sensitive to sound, this was not the relaxing and calming result we had hoped for.

    Since we were still within the warranty period, I tried to return them but was notified that there was a "no return" policy during the Black Friday sales period. I was told this was clearly stated on the site, however I did not see this warning at any point during my purchase. I would have expected something before the "complete payment" screen. So now I'm stuck with over $200 in useless gadgetry. For a company that promotes itself as working to relieve stress, they sure have caused a lot of it around my house.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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