Rocelia M.
CaliforniaMember since January 2019

Reviews (1)

    • Jan 19, 2019
    • Verified Reviewer

    Dr. Ho's Decompression Belt

    The customer service

    Overall Experience:

    I called three times. The first time I gave all my information to the woman and she'd put it in the computer. The second time was to check on the status, and the supervisor said that they had none of my information at all and asked if I called the same number as before. The last time I called was within the hour, and when the woman answered, I asked to speak to the supervisor because I wasn't going to go through what I had before. After a short hold some woman came on the phone claiming to be the supervisor and asked how I was getting the belt, (insurance, cash or Medicare), I told her that she sounded like the woman that answered the phone and that I'd call back later. Horrible customer service unless you talk to a real supervisor.

    Bottom Line: No, I would not recommend this to a friend

    84 people found it helpful

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