Sabrina H.
Chapel Hill, NCMember since January 2019

Reviews (1)


    • Jan 20, 2019
    • Verified Reviewer

    Noom Diet

    Nice idea, poor management and policies

    Overall Experience:

    I was still in my two-week trial when my daughter was hospitalized. I hadn’t really thought about Noom but when I got billed $130 I canceled. I explained that I was staying with my daughter in the hospital with limited access to electronic or healthy food and I wanted to cancel or suspend my membership for a bit. Well, they canceled the "auto-renew," but that’s it. There is no way I can think about logging food or weighing in, right now is all about my sweet girl in the hospital. I proposed that we suspend my time if we couldn’t cancel - nothing! Very disappointed that they would take the position with someone just trying to hang on. Stay away.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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