Reviews (1)

I don't live near an office to go in and get the impressions done, so I tried the at-home impression kit they send you. They only send a one size tray that was way too big for my mouth. I tried it twice and there was no way I was going to be able to get good impressions. Compared to the pictures they give you for what a good impression should look like, mine looked pretty good and were still not good enough. There were no double impressions, yet they keep saying there was and wanting me to order another retake. They just want you to keep ordering retake kits at $50 a pop and no refund available unless they deem you an unfit candidate. Apparently, as long as you keep handing over $50 on retake kits, they'll never just admit you are not a good candidate. I'm already out $50 on one retake kit and know this isn't going to work for me so I'm not going to spend more money to try again.

Bottom line is, only try the DirectClub if you can go into the office and speak with them directly. The at-home impression kit is a joke, and I am so upset that I lost $50 that they won't refund. I tried this because I need my teeth fixed or my dentist said my teeth will eventually snap off from being too slanted. I cannot afford invisible aligners, and even the SmileDirect club was going to be a stretch. Now paying them $50 to get nowhere is setting me back even farther. I tried to ask questions about whether I would be a good candidate and if I should even try, but they wouldn't tell me anything beforehand.