Zoosk

Zoosk

Overall Rating

1.3

72 Customer Reviews

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Summary

Zoosk is a full-featured online dating service that lets you search for matches in various ways and spend coins to catch the attention of other users. However, customer reviews indicate a lack of viable matches.

Pros

  • Quick sign up process
  • Claims to have more active users than similar sites
  • Possible to browse member profiles for free

Cons

  • No guarantee that your matches will see your messages unless you pay extra
  • Confusing website interface
  • Cost of extra features adds up quickly
  • Many reviewers believe there is a high concentration of spam accounts

Customer Reviews

1.3 Stars out of 72 Reviews
5 Star:2% 4 Star:2% 3 Star:1% 2 Star:11% 1 Star:81%
10% Recommend This Service
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Posted on Nov 4, 2020

Bad administrator, blocked for no reason

By Michael L., Arvada, CO, Verified Reviewer

Zoosk is a horrible site. First of all, the website misgendered my preference. It was impossible to change so I decided to start over and build a new account. Unfortunately, they blocked my new account for no reason. Number 1 dating site. They must have paid for this title. I do not recommend them to anyone and will going to try eharmony of which I've heard great things about and am excited to explore.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

I was treated very poorly

Bad service

Hard to delete and re-install an account

They are the worst dating site ever

Zoosk thinks you're gay and won't let you change your profile

Posted on Aug 12, 2021

Duplicate profiles

By William E., Odenton, MD, Verified Reviewer

I was on Zoosk for a year or so. I started seeing the same faces on multiple profiles. I found 6 in my area alone (Annapolis, MD). I wrote Zoosk about it and they replied saying that some users do that. That's crap. Zoosk is doing it to falsely inflate their membership numbers. I wish I could give zero stars.

Length of Use: 6–12 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Duplicate profiles

Dead profiles

Phony profiles

They are a con

Posted on Oct 1, 2021

The site sucks

By Debbie M., Ohio, Verified Reviewer

No help to resolve issues. Could not get chat or answers to emails. Contacted customer support with no help. Went through help questions with no help. A big waste of money. I was dissapointed after 10 minutes when nothing worked. Tried to cancel, they wouldn't. Only not taking out the next payment.

Length of Use: Less than 3 months

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

No “pros” were specified in this review

Nothing worked

Posted on Mar 9, 2022

Zoosk promotes identity fraud

By Caitlin M., Frederick, MD, Verified Reviewer

Zoosk confirmed that someone created a false account in my name. They listed the account as verified, meaning that either the criminal also hacked my Facebook or email or that they falsely listed the account as verified. The hacker also made purchases with their own credit card to promote this fake account. I immediately took the profile down and contacted their fraud department. When I asked several times for the name on the credit card that was used for these purchases, I was informed that the privacy policy protects the criminal from releasing their name AND that they refunded the criminal. The exact wording is below:

"Dear Caitlin,

Thank you for your message.

As per our Privacy Policy, we cannot provide you with any personal information regarding the credit card used. However, the card wasn't yours and the rightful owner was refunded.

Best regards,

(rep's name removed for privacy)

Zoosk Customer Support"

Bottom Line: No, I would not recommend this to a friend

Pros and Cons

Criminal

No “cons” were specified in this review

Posted on Jul 9, 2022

Met the love of my life

By Dawn D., Louisiana, Verified Reviewer

I was on Zoosk for a few months and dated a few frogs. Fortunately, I meet my husband. Our first date was very nice and I liked him but I wasn’t sure he liked me as much as I liked him. Fast forward and we are both CRAZY about each other. We dated for about 4 years and got married a few years ago. Thanks, Zoosk. We would probably never met had it not been for site. There is nothing like waking up to the love of your life. The chemistry and compatibility are AMAZING.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Helped with time management, I was working very long hours

Easy to meet people

No “cons” were specified in this review

Posted on Jun 25, 2023

Some contacts

By Ken W., Canton, TX, Verified Reviewer

I actually met one lady on Zoosk; however, after two months of texting each other, she apparently decided I wasn’t the right one for her. Ok, no problem with that. I messaged a few others and got responses from some, but, nothing serious. One was interested and agreed we were too far apart (over 100 miles).

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ease of contact with paid subscription

Mostly good photos to browse

Ease of ending subscription

Duplicate profiles

Frequently no response to messages

Often matched with people too far away

Showing 67-72 of 72

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