Zoosk

I was offered a free trial that doesn't exist! Even when paying customers answer your ad, you still have to pay to read them. Even the very dangerous Craigslist is better than this site.

Bottom Line: No, I would not recommend this to a friend

This site and Match.com must be owned by the same scamming company. Both are a joke when it comes to meeting people. You delete someone and they pop right back up. They show you people that live too far away and show you fake people.

STAY AWAY. Don't fall for their scamming ways. Don't waste your money. They promise you so much and don't deliver. I'm thinking of contacting the BBB and my states attorney general for their deceptive practices.

STAY AWAY.

The only way to hurt scammers like this is don't waste your money.

Bottom Line: No, I would not recommend this to a friend

I have used other online dating sites such as Match.com and eharmony in the past. They both provide good customer service in my opinion. Then I heard about Zoosk via email. What an absolutely horrible experience from an organizational and customer service perspective. It’s generous even giving Zoosk one star out of five. Buyers beware. They are a nightmare to deal with.

I purchased a 6-month subscription around mid-2018. Just before my expiry in December 2018, Zoosk sent me an email offering me 25% if I renew. Along with the email, and just after my subscription expired, I also received notifications that people on Zoosk had sent me messages. So I bit and renewed again. Only to discover that I was charged the full amount for 6 months and the messages from these so-called "people" appeared computer-generated?

So I attempted to contact Zoosk on both the non-discounted price and the assumingly fake profiles out there. They informed me that I needed to pay by credit card (which I did via PayPal) and gave no answer to the seemingly "computer-generated" email messages received from potentially fake profiles. I then contacted PayPal to at least recover the 25% off ($19) - which they did.

About a week later, Zoosk emails me informing me that my subscription was canceled, yet I paid for 6 months? So I called them. Zero help, and they wouldn’t even allow me to speak to a supervisor. Exact words from the customer service agent were: "I spoke to them and they do not want to speak to you. Your account has been blocked as it is our company policy to close an account when a dispute is raised via a 3rd party." I then inquired that when I get my full refund via PayPal (for obvious reasons), what would stop me from re-joining Zoosk (just to see what he would say)? To which the agent responded, "Sir, you have every right to attempt to re-join, but there is no guarantee that our system will not pick it up and block you."

I’ll end by saying I simply wanted to be treated like a customer who has genuine concerns and honest questions. Why they chose to skate around the "real truth" and force me to gain mediation via PayPal is mind-boggling? Save your money, folks, and happy searching.

Bottom Line: No, I would not recommend this to a friend

Zoosk is just about useless. It will present you with profiles that typically include images of lots of people, but it seems to me that with even the most basic of technology that the app should be able to narrow down who you are presented with and who you are presented to. If not, why should I bother to fill out a profile of who I am most interested in. Take for example someone viewing me, I should not show up in a feed of someone who does not match what I am looking for but the vast majority of "views" are from people who are not even a remote match for who I am seeking. The app should be able to filter this. It is a waste of time for them to see me and for me to have to delete them. Likewise with the carousel, the only demographic it seems to match for is age range. Of the 50 people on any given carousel, only 1 or 2 fit the general profile that interest me - black men. I spend an inordinate amount of time clicking off/blocking people who are white who I am sure are very nice but not within the demographic I am looking for.

The lack of filtering by the app is annoying.

I also find it annoying that the "view" notification, notifies both parties even when there was not an intentional view. To me, a view should be I see the picture, and open the profile. Not the app has sent me a picture, forces me to interact with it by hitting the X, or arrow to pass forward, and then notifies the other party that I viewed when I did not. I know most of the views I am receiving result from this ridiculous set up so you do not know who actually took initiative to "read" my profile, "view" me.

I will not renew my subscription. I have tried other dating apps. I do not remember them being as useless as this. More random notifications of people who really didn't "look" is not better than having less notifications that reflect people who actually did have some initial interest.

If you sign up, just do a month. If you like it, then do the multi-month plan. I return to the site only because I have paid for it. When it ends, I will not be back.

Bottom Line: No, I would not recommend this to a friend

When you click the "like" button on other users, you will start getting messages that seem to be from them - but they are not. These are a scam to trick you into subscribing.

When you do subscribe you will be offered a package, but when you go to pay, there will suddenly be an additional $25 charge on top of the price the quoted.

Bottom Line: No, I would not recommend this to a friend

I tried using Zoosk for a couple of days free to check it out first. The second day I sent a smile to this seemingly attractive woman my age, and she immediately messaged me back. In order to read what she wrote, I had to pay. So, I did. As soon as I paid and went onto the full site, the message was just an urging from her to buy coins. A supposed member trying to sell me upgraded services? SCAM!

Since then, this site has the most unattractive and unkept women I've ever seen. Also, whenever I view someone with any potential, they never view me back. Really? When I get a notification that I've been viewed I have to 'view' them back just to see who they are, so why wouldn't someone who I viewed at least click on my profile to even see who I am? I'm not talking about a message response, just to see if I'm being viewed. It's required of me, why not them? I'll tell you. Because these are fake profiles that aren't representing a real person behind them.

Also, Zoosk doesn't even allow you to see what a potential match is even looking for as far as age range. EVERY site has that. Lastly, their carousel is a joke. They give you a time frame to pick a person with just their pic. They could be in another state and you still have to pick NOW. In conclusion, Zoosk is just an entertainment site with zero substance and is potentially conning the public out of money. I wouldn't recommend anyone pay this company and the authorities should shut them down.

Bottom Line: No, I would not recommend this to a friend

"Greetings are fun, but if you're really interested send me a message". So I subscribed and sent a message. Then I discovered that even though I sent a message, she can't reply unless she is also subscribed. Either that or I cough up some more money so others can reply.

And also, there is no record of her even viewing my profile, so now I'm convinced it was an auto-generated message to get me to join.

$39 sure is a lot of money to sign up for something that doesn't even allow basic features. It's amazing these sites get away with this nonsense and that the creators aren't sitting in a prison cell somewhere.

DO NOT JOIN.

Bottom Line: No, I would not recommend this to a friend

I have been using Zoosk for several months. When I get a message that "a Zoosk member" wants to meet me and I choose "Yes" to the question "Do you want to meet her?", the result is going to another screen to pictures of quite a few more women, but none are the same as the Zoosk member who wants to meet me. What's worse is that I got "a Zoosk member" who wants to meet me from Daisetta notice, and two days later I got the same "a Zoosk member" who wants to meet me from Edinburgh. Sounds like a scam/fraud to me. I unsubscribed on 5/20 and will be curious to see if they try to charge my card in June when my original subscription expires.

Bottom Line: No, I would not recommend this to a friend

I've been on other sites and averaged one response/reply in every three or four emails. But on Zoosk I have sent 57 emails so far and had zero reply! I've also put a lot of thought into my messages too. What a waste of time!

They also send daily matches who they think might suit you, but they often live over 70 km away! I'm not interested in anyone over 35 km away! Why can't I edit this?

Bottom Line: No, I would not recommend this to a friend

This site is all about the money. Everything you may want to do requires you to purchase a new feature. The site is full of bots and scammers. In a month, I chatted with one, yes ONE actual human and that was about how we both dislike the site we were using. DO NOT spend money on this site.

Bottom Line: No, I would not recommend this to a friend

I signed up for one month of membership and knew full well if I did not cancel the subscription that it would automatically renew. Before the month was up, I canceled the subscription. Then I got charged again. I anceled it again from a desktop, and the next month, I got charged again. I called Zoosk and they told me that they had no record of my cancellation. Then proceed to tell me about the 1000-word term agreement that I agreed to. The customer service rep that I talked to was terrible, all she wanted to do is talk in circles, and ask me why I wanted to cancel. This is the worst dating website I have ever used, and I will never use it again.

Bottom Line: No, I would not recommend this to a friend