About Gwynnie Bee

Being a woman over size 8 used to be the kiss of death for any sense of style, but recent years have seen a shift toward attractive brands who cater to plus size shoppers looking to be on-point with trends, which is what Gwynnie Bee claims to offer.

In short, Gwynnie Bee is a monthly subscription service targeting women who wear sizes 10-32 by allowing members to rent articles of clothing for a flat fee. Users can make unlimited swaps, and shipping is free. Further, the number of items you can have out at any one time is determined by what subscription level you choose.

Gwynnie Bee’s clothing is gently used but kept in pristine condition and laundered before shipping out to the next member. There’s even a “buy it if you love it” option for those who can’t part with certain pieces. The folks at Gwynnie Bee claim it’s like having a whole department store as your closet. Users receive unlimited free shipping and clothing exchanges for a flat monthly fee.

How Gwynnie Bee Works

Would-be members of Gwynnie Bee can create a guest account to browse their clothing selection by entering their email address and creating a password. The browsing experience is intended to emulate online shopping, and users can search within article categories and then filter based on size, color, and brand.

User’s “Closet” specific items that they’d like to have in their personal rotation. Gwynnie Bee asks that you Closet a minimum of six items for every one item allotted in your subscription; that way if something becomes unavailable, there are enough choices to avoid an interruption in your service.

Additionally, users are invited to “Attic” items they would like to favorite for later Closeting, perhaps for a change of season or for special occasions.

Your first Gwynnie Bee box is shipped within 2-3 days of signing up, and you can keep items for as long as you’d like. There’s also no limit to how many times a month you swap items. Shipping is always free, and when you’re ready to return the clothing, you’ll find bags with prepaid bags included in each box of clothing. Also, laundering items before returning isn’t necessary.

An additional nice touch is that you can notify Gwynnie Bee when you’re popping items back in the mail, and they’ll prepare your next box in advance in an effort to limit turnaround time.

But is wearing shared items sanitary? Gwynnie Bee’s FAQ addresses this concern by promising that each item is meticulously inspected three times before sending.

Another concern is the possibility of damaging rented clothing. This is also addressed in the site’s FAQs with a relaxed attitude. “Such is life!” says Gwynnie Bee, and does not mention any charges for damaged articles. They do ask that you email or call their customer service to give them a heads up that the item will need repair or replacement.

All items in Gwynnie Bee’s stock are available for purchase at a discount. However, you aren’t allowed to buy pieces before trying them. The site also claims that items are retired once light wear and tear begins to show, and then donated to a local charity.

How Much Does Gwynnie Bee Cost?

Gwynnie Bee’s rates are based on the number of items you can have in rotation at any given time and are charged monthly to your credit card on file. These rates are as follows:

  • One item for $35
  • Two items for $59
  • Three items for $79
  • Five items for $99
  • Seven items for $129
  • Ten items for $159

Gwynnie Bee also has a referral program, through which you can earn a free garment for a month each time you refer a friend who also subscribes.

Subscriptions can be canceled at any time, but all items must be returned within seven days to avoid being charged the full price.

What People Think of Gwynnie Bee

Gwynnie Bee is a fairly new service, and while they provide several examples of customer praise on their site, there are few negative or critical reviews to be found in forums or blog posts elsewhere online.

However, there is an overwhelmingly positive response to Gwynnie Bee’s services, as plus-sized bloggers seem to be singing their praises left and right. It’s important to note that Gwynnie Bee offers an affiliate program for bloggers, but those fashion bloggers who have written about the company seem to be genuinely thrilled with the service, and most indicate if they’re a member of the affiliate program.

Additionally, it’s worth noting that many fashion blog commenters also remarked that they loved Gwynnie Bee’s service and appreciated what it had done for their fashion options.

Gwynnie Bee is also given props, as the general consensus from these bloggers is that online shopping for plus size clothing is really difficult, simply because sizing between brands is so inconsistent. To address this, Gwynnie Bee allows users to familiarize themselves with the sizes of different brands and find what works best for them before committing to an investment.

The only negative commentary we found during our research was that the majority of clothing available is for sizes 18-22 or 1X-2X. Two fashion bloggers wrote that they felt those outside of this size range would find Gwynnie Bee’s options too limited to justify the cost.

One blogger’s review also expressed criticism that the items released were rarely seasonally appropriate, and users were inundated with dark options in the spring and lighter options come fall. That same blogger commented that Gwynnie Bee’s shipping times were not stated on their site, and those items took up to a week to receive. These sentiments were also echoed by reader comments on that particular post.

Whether or not it’s actually a rotating closet, or simply the opportunity to try new brands, the worthiness of Gwynnie Bee’s cost is completely based on individual preference. It does seem that Gwynnie Bee delivers on their promise of variety, and there aren’t any hidden fees. So if you feel like trying before you buy, or just sticking to trying and swapping, Gwynnie Bee’s service seems to keep their customers satisfied.

Now Read: 6 Top Tips to Buying Pre-Owned Designer Clothing Online (That You’ll Actually Love)

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17 Customer Reviews for Gwynnie Bee

Average Customer Rating: 2.4
Rating Snapshot:
5 stars: 3 4 stars: 2 3 stars: 1 2 stars: 3 1 stars: 8
Bottom Line: 29% would recommend it to a friend
Showing 1-11 of 17
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  • 4 out 4 people found this review helpful

    They have an excuse for everything

    • Columbus, OH,
    • Apr 11, 2017

    I have been a Gwynnie Bee subscriber for some time, and thus I am locked into a pretty low price, which is the only reason I keep dealing with them. They literally have an excuse for everything and nothing is ever their fault. I feel like someone could psychologically profile this company.

    I would never recommend it at the price level they are charging now. They are completely uninterested in customer satisfaction and retention. It is less irritating to go to the mall.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 13 people found this review helpful

    Not happy at all

    I tried Gwynnie Bee for two months. It was awful. One item arrived stained, one the wrong size, one I didn't even add to my list, and another looked like it had been run over by a truck before being shoved in a bag and shipped to me. They supposedly inspect each garment, but yeah, I don't think they do.

    They had a very limited selection of things that fit my personal style, and seriously, for the price for a few months you can buy a whole new wardrobe.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 24 people found this review helpful

    Not great

    • Mar 11, 2017

    I've used Gwynnie Bee for about a year now. As someone in the process of losing weight, it's been invaluable. I've been able to have nice clothes to wear without having to buy them in new sizes all the time. HOWEVER, I do not think it is worth the money. I buy the three items per month plan for about $90. Even with being religious about pre-notifying them of returns, I'm lucky if I get nine items in a month, so I'm essentially paying $10 for each item I wear. Which is an awful deal.

    They're just ridiculously slow to ship out new items, which I suppose serves them well, but it sucks for their customers. And it's not that I don't have enough items in my closet for them to choose from. I pretty much always have over 600 items closeted. So anyway, they basically milk you for all that they can while slowly trickling clothes out to you. Not a good value at all.

    Also, when you cancel, you forfeit any remaining days of your membership. So say your membership renews on the 30th and you cancel on the 15th. You pay for that whole month but only get half a month. It's a complete rip-off.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 33 people found this review helpful

    Inconsistent

    I wasn't greatly impressed with Gwynnie Bee. After three months of service, I canceled my account due to the lack of clothing. Anything that was remotely attractive was always unavailable.

    Most of the clothing I did receive was really worn and cheaply made. Specifically, the tops.

    The service itself is too expensive for the quality you're receiving. I signed up for the one item a month plan, which I believe is advertised as $39, but each month I was billed $52.40. When I asked why, I was told that there had been a price increase, however, I was never informed of such.

    I didn't have any problems canceling my service. I called, and they answered within five minutes, canceled my membership, and didn't bill me for anything.

    The only saving grace is the dresses. There are tons of styles that are a bit more modern, and the sizing is a bit more consistent. So, if for some reason you attend many events and need evening wear all the time, then yes, I'd recommend this company.

    But if you're looking for a nice top or some cool pants, I'd head to H&M instead.

    Bottom Line: No, I would not recommend this to a friend

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  • 35 out 36 people found this review helpful

    Not great

    This sounded like a great idea and I wanted to try this service. I selected some clothes I really wanted to try but never received them. Most of the items were sent back without ever wearing them. Then I was charged a day early for the service, and to cancel you must call in. Well, I now have to wait 7-10 days and then call back to receive my refund.

    Apparently, I have nothing but time and am in charge of my own customer service. I called a day early to cancel, but they charged me, and now I have to wait on my own money. I would never recommend this company.

    Bottom Line: No, I would not recommend this to a friend

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  • 56 out 58 people found this review helpful

    They will cancel your order!

    If you purchase something in the Gwynnie Bee shop, your order will be canceled completely if you cancel your subscription.

    My mother had bought me three dresses from the Gwynnie Bee shop from my account, and I canceled my subscription two weeks later. The dresses were never sent, and they told me they only ship the orders when they ship the subscription. So they want you to pay them monthly just to buy clothes from the shop. They literally held my mom's money for two weeks with no intentions on sending it unless I paid them $100 for another month of service.

    Also, there were no warnings of any kind when checking out on the Gwynnie Bee shop page.

    Bottom Line: No, I would not recommend this to a friend

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  • 104 out 108 people found this review helpful

    Beware! Rip off that steals your money.

    I do not recommend! The worst company. I have been charged by them for one month service that I should never have been charged for. They were supposed to refund me and still over a week later they have not.

    I signed up for GB for the free 30 day trial and spent 2 hours picking out more than 30 items for my closet since I kept getting the notification saying I needed more items in my closet before they start processing my shipment. Then it took two weeks to get my first item. I signed up for 3 items per week. This was not 3 items per week. Then after 2 weeks 3 items came but when I returned it, it took another week before they sent me anything else. So I barely was able to try their clothing.

    The clothes they did send were either the wrong size from what I ordered or way too large or way too small. Some of the clothes were very worn and ratty. Before my 30 day trial was up I emailed them to ask if I could have another 30 days since I really didn't get to try their service. They denied me the extra time. I placed an order for their clothes they sell on sale and spent over 6 hours deciding what they had and what I wanted to order. I got an email confirming that I was charged and that they received my order.

    Thank you for placing your order with Gwynnie Bee Shop! This email is to confirm your recent order.

    Date 11/22/2016 Subtotal: $64.00 USD
    State Tax: $4.16 USD
    Shipping: $0.00 USD
    Total: $68.16 USD

    I also had to contact them because although I ordered a certain dress, in the email it had another dress.

    I then called and canceled my 30 day trial with them. They never informed me that doing so would cause any problems.

    Two days later I get an email stating that my order for the $68.16 had been canceled. I didn’t cancel it. I called them up and was told that since I canceled my 30 day membership trial they canceled my order. No one told me that. Yet they still charged me the next months membership. What a lie and rip off. When I canceled my account the money was then taken off my card. They still took the next months amount from my card and still have not refunded me that. They failed to send my clothes that I ordered and paid for. Do not shop with this company, it is a rip off and they lie to their customers. They take your money without your permission.

    The sizes are wrong, the items you want are never available and whatever they felt like sending me was horribly old fashion and excessively worn out. In addition when I called to ask how come I didn't get any bottoms I was always told they were in repair. So all I received were tops that I had no use for and that looked like my granny.

    REFUSED to do anything over the phone. I am STILL fighting with them to cancel the service. They had best not bill for the next month, or there is going to be problems. Calling them does not good whatsoever. Scam pure and simple! They claim subscriptions can be canceled at any time but that is a lie. I tried to cancel on Nov 21st and still they have not refunded me the money they stole from me. They claim they sent me a shirt that I never received. Even after I told them I never received the item they told me to return it. How the hell do I return something I never received?

    Clothes are trash & customer service sucks. I had to add a lot of crap that I didn't want in my closet just to get them to send me something. Everything I got was cheaply and poorly made. Half the time my stuff was delayed. Half the time it was so worn and had runs and marks on the clothes.

    1. Clothes are crap - they are cheaply made and don't run true to any size.

    2. Good luck canceling, it isn't going to happen. Canceled this, returned the clothes and still have not been refunded.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 42 people found this review helpful

    Absolutely in love with Gwynnie Bee

    • Alabama,
    • Nov 6, 2016

    I've been a member for over a year and just love it. It's so much fun, wearing something new every day and just tossing it in a bag at the end of the day to send back. I have NEVER seen a problem with clothing being worn out or in bad condition, not even once.

    I have the largest plan and usually have to send a few things back because they aren't flattering on me, but that's no problem. I also have found things I would never have dreamed of wearing that I actually enjoy wearing a lot! So it's taken me out of my box and allowed me to expand my fashion horizons.

    Even with the 10+ plan, I am spending less per month on clothes than I did before, and don't end up having clothes in my closet that I'm sick of or that don't look right anymore.

    I look forward to every shipment and my fun try-on session in the comfort of my own home. Customer service is very responsive. I've never had so much fun with clothes.

    Bottom Line: Yes, I would recommend this to a friend

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    • Mar 11, 2017

      Christy D. Hawkins

      Based on the information that every other comment has made, this is an obvious fake comment made by the company. Nothing about this sounds real, and you overdid it with the fake praise.

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  • 20 out 28 people found this review helpful

    Great Clothing Rental Service

    I have been a member of Gwynnie Bee for several months now, and overall I am enjoying the service and I think it is worth the money. I started with the free trial (one month with 3 items out at a time) and quickly upgraded to the 7-items-at-once plan. I may upgrade again to the maximum plan available (10 items). The selection of clothes is decent, but admittedly could be better. They seem to focus on dresses and tops, although they do have pants and skirts and jackets too. They add new fashions at least once a week, and sometimes a couple of times a week. Turnaround times on shipments have been very prompt.

    One great thing about this service is that it allows you to try new things without a purchase commitment, and members write reviews of items, with photos and size info (runs small, runs big, etc), which is so helpful in making selections. I've really enjoyed the variety it has added to my wardrobe. I feel like I am wearing new things all the time. I am the type who gets bored quickly with clothing items, so it's a big plus to be able to wear things once or twice and send them back. If you fall in love with an item, you can purchase it, which I have done several times. I do recommend giving it a try -- especially because you can do a one-month free trial.

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 18 people found this review helpful

    New Member - So Far it's been a great experience

    I am still in my first month but just received my first shipment and I was very pleased. I see other reviews about what plus size women should not be wearing but the truth is that any woman should wear what they want whether or not it has horizontal strips., who cares!

    I think they have a good selection. My only concern was how quick they get them to me and process the returns. I received my first shipment very quickly and I am ready to return starting tomorrow and even bought a great dress for $6.00.

    Great service for a working woman who doesn't have a lot of time to shop and try on clothes.

    Bottom Line: Yes, I would recommend this to a friend

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  • 54 out 75 people found this review helpful

    Very Poor Styles

    I am a 16/18 and while not terribly overweight I DO know what styles and patterns are unflattering for the overweight. It is simply common knowledge, (and common sense), that overweight women need to avoid horizontal stripes. They simply make the large look larger. Gwynnie Bee's selections are rife with these. The horizontal stripe patterns outnumber the vertical and diagonal by about 4-1. Ladies with very large upper arms are better served with mid upper arm length sleeves at the very least. Gwinnie Bee's selections for summer are almost overwhelmingly sleeveless.

    Overweight ladies' knees often tend to be trouble spots, but it is next to impossible to find a single dress or skirt at the service that is not short and above the knees. A few maxi dresses and skirts are the only other options. Big scoop necks also make the heavy look heavier. Again, Gwynnie Bee is rife with these, Next to impossible to find the slimming V-necks heavy women should wear. It seems to me that the designers at Gwynnie Bee are utterly CLUELESS about styling and fashion for the larger sizes. Or maybe they are catering to a number of heavier women who do not care what other people think, they want to wear what skinny girls wear, regardless of how unattractive or even outlandish they may look. If that is the case, FINE, stock those clothes for women who want to wear skinny girl styles. But for crying out loud, try stocking some clothing that actually is FLATTERING to the overweight.

    There ARE gorgeous, trendy, young, and flattering styles out there for heavier women. Until GB can get around to doing that I would not recommend this service and also would hold off until they quit using USPS and went to faster shipping methods.

    Bottom Line: No, I would not recommend this to a friend

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