Because Market Reviews

Because Market

Overall Rating

4.4

60 Customer Reviews

Summary

Formerly known as Hexa Premium Briefs, The Because Market promises to sell their brand of men’s and women’s incontinence guards and briefs at lower prices than many national competitors.

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Customer Reviews

4.4 Stars out of 60 Reviews
5 Star:71% 4 Star:16% 3 Star:0% 2 Star:0% 1 Star:11%
87% Recommend This Company
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Posted on Mar 22, 2021

Protection I can count on

By Carol L., Cincinnati, OH, Verified Reviewer

I have tried different products for bladder leakage. I have found that the products offered by Because Market best meet my needs. I tried several levels of absorbency to find what works best for me, including the panties. I now look forward to trying the new higher absorbency pads and panties. The rapid delivery service also has met my needs.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality product

Convenient home delivery

Development of new products

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Mar 23, 2021

Good job

By Wilma L. , Boerne, TX

My mother, Wilma, is currently in a Nursing Facility. Because she likes the quality of Because underwear, her subscription continues. Thank you for your kind consideration

Lynn, daughter.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality product

Sent in a timely manner

Ease of changing order

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Mar 22, 2021

Very satisfied

By Linda V., Bakersfield, CA, Verified Reviewer

I love the service that Because provides! It’s an easy way to get a monthly supply of products! I don’t worry about running out or having to run to the store. The automatic system is easy and if you don't need a product, it’s easy to postpone. Very nice service, products work well, good selection, easy!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Cost effective

Reliable

Changed products at one time, changed back though

Helpful Review? 3 People Have Voted

Posted on Mar 22, 2021

Best product I have found!

By Margaret F., Sacramento, CA, Verified Reviewer

I have been a customer of Because for more than two years, receiving incontinence products by mail every month. Their products are superior to anything else on the market. Currently I'm using Because Overnight Pads every day, and not just at night! These pads are soft, reliable, comfortable, and cost-effective compared to even generic pads purchased at Walmart.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service is on point! Always available and always responsive!

The products are superior and have exceeded my expectations.

Because products are delivered to my home every month, by subscription.

If I find that my subscription is too much or too few, a simple phone call will get that resolved.

The online account and ordering is both secure and useful.

At first I thought Because pads were too expensive, but I learned by experience that I use fewer pads.

I would like to send some as a gift to my sister. I have not figured out how!

I wish that I had found Because sooner!

Helpful Review? 3 People Have Voted

Posted on Mar 22, 2021

Just Because!

By Ann C., New Braunfels, TX, Verified Reviewer

For a couple of years now, Because Market has consistently provided very good, reliable products. I couldn't afford the expensive incontinence meds so tried pads from the store. Embarrassing! But not nearly as embarrassing as pee going down my jeans or wetting the bed! Because is a Godsend!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No need to buy products in public.

Reps are very helpful.

Products work! Such a relief!

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Mar 22, 2021

Awesome disposable underwear

By Claris M., Cartersville, GA, Verified Reviewer

I have been using disposable underwear from the Because company for about four years. When I first contacted them I spoke with some of their customer service personnel. Every one of them was very knowledgeable about their products and put my mind at ease. I am enrolled in their automatic shipment program so I get my products sent to me in a discreet box. The underwear is very comfortable and prevents accidents. I plan on continuing to use Because for many years to come.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality of their products

Convenience of delivery

Price

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Mar 22, 2021

Because is willing to work with you!

By Joyce B., Appleton, WI, Verified Reviewer

Why did I list this as a title? It fits. As a new client a couple of years ago, I would ask to try this pad or pull-up, listing a couple of different sizes. Because had other products besides pull-ups/pads and I also would see if I would like that product...scented bags for used pads kept the smell in. No matter when I called asking to try a new schedule...they did it! I am now (after a few trials) on 5 packages of pads every month and on the 3rd month still the 5 pads but also the pull-ups since I am able to stretch those out longer. Give Because a try, my sister-in-law has and it works out great for her also.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Ability to work with me

The feel of the products

The price factor also is better

When I was worried that I would not get product on time

Helpful Review? 3 People Have Voted

Posted on Mar 22, 2021

Just Because...

By Dee L., San Diego, CA, Verified Reviewer

Because I have the convenience of a comfortable, cost-effective product I can continue to enjoy an active lifestyle that includes form-fitting yoga pants.

Complete protection...just Because!

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Cost

Good customer service

A blog with health info would be helpful

Helpful Review? 3 People Have Voted

Posted on Mar 23, 2021

Because Market Incontinence Bladder Products

By Char A., Ontario, CA, Verified Reviewer

My experience using Because Market products has been great. I love their Booster pads. They are the best I ever used. They’re thick and protect me very well when I sleep. They’re very comfortable, and I will always continue to buy this product. I love their disposal bags. I love the freshness the Remedy Essentials Cleansers No-Rinse Spray gives, good protection on their booster pads. I would recommend this company to anyone who uses any Adult Incontinence Underwear, for Extra Comfort High Absorbency, Leak Protection. Their panties come in various sizes. Excellent customer service.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Their fantastic Booster pads

Their disposal bags are fantastic

I love their Remedy Essentials Cleanser No Rinse Spray, it is very fresh and clean to use on their panty liners and boosters

The few products I have tried I really liked except padded panties

The legs of the padded panties for women run too large, don’t cuff comfortable around my legs, I have a large stomach for my size, they need to fit a little longer around the crotch and on the sides

Their Women XXL didn’t fit tight around my legs

The material made my skin itch, the material is not soft enough

Helpful Review? 3 People Have Voted

Posted on Mar 23, 2021

Men’s overnight underwear

By Carol P., Bronx, NY, Verified Reviewer

Excellent customer service. Product is excellent. Never any problems. Always get my delivery on time every month. Been a customer for over two years. Would recommend this company.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Get my delivery on time every month

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Mar 23, 2021

Convenient and affordable

By Carol B., Maryville, TN, Verified Reviewer

Starting with the sample package that really helps narrow down what it is that you need and like. Then customer service to find out which program works best for you. Now I don't have to think about it at all, once a month everything I need is right there, convenient and very affordable.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Convenience

Affordable

Customer service

No “cons” were specified in this review

Helpful Review? 3 People Have Voted

Posted on Mar 23, 2021

Couldn’t be more satisfied...

By Steven C., Gurnee, IL, Verified Reviewer

My experience ordering from Because has been great. I help a dear friend quarantined in an assisted living facility. She has incontinence and I would bring her various brands and types of pull-up diapers; none of which she liked. One day a friend recommended Because and we gave the Willows a try...she loved them and we never looked back. She is unable to use the internet so I do the ordering and tracking for her and they are delivered to her facility. Aside from the product being so good, the entire ordering and shipping process is easy and works perfectly.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

The product quality and value are superior.

Great customer service, any questions I have had were answered fully and courteously.

Ordering is a breeze.

Sounds picky, but the quality of the telephone connection sometimes makes it difficult to communicate, certainly not a big problem.

Helpful Review? 3 People Have Voted

Posted on Dec 27, 2019

Great product

By Carol H., Starr, SC, Verified Reviewer

I got the trial order and tried all of them. Was not happy with what was on the market. The briefs are well made and durable. I have never had a problem with them charging my card and not getting the product. I can choose delivery dates at any time.

Now they offer Willow. I will try these too but the original product is great.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Feb 1, 2020

I like the willows

By Tasna S., Lafayette, CA, Verified Reviewer

Because is the company that bought Willow last year...I was worried they'd mess up my deliveries but I think it's even a little faster than before. I like the Willow ones, they're the only ones I like to use. So I was a little worried but it's good.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 5, 2021

Fast delivery when you need it!

By Roberta H., South San Francisco, CA, Verified Reviewer

Fast delivery of the correct product as determined by caring, knowledgeable customer service agents who took the time and listened to determine precise needs.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Fast delivery

Great customer service

Great people to help you with choosing a product

Trial could include more pieces

Helpful Review? 2 People Have Voted

Posted on Mar 14, 2021

Absolutely the best thing to have in my life!

By Sherill E., Meridian, MS, Verified Reviewer

I get what I need, even when I change the order. I always get delivery on time. I'm never out of the ones I like! Being a handicapped, older woman, it's so nice to order and get things come straight to my door. Very friendly staff! Whoever talks to me has always been just as helpful and polite as anyone could ask for. Feeling very blessed to have Because!

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Products

Timely delivery

Nice people to talk to

I'm just wishing the panties fit better

Wishing the strips hold longer

Helpful Review? 2 People Have Voted

Posted on Mar 14, 2021

Great product and service

By Marie S., Seattle, WA, Verified Reviewer

Because has brought dignity to my Mom’s incontinence issues. The briefs are comfortable and very absorbent and wick the moisture away from her skin. We have enjoyed regular shipping schedules throughout the pandemic...although there are delays, we deal with these by ordering a little earlier.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Quality of product

Ease of ordering

Reasonably priced

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Incontinence

By Gaylia R., Fenwick, MI, Verified Reviewer

I suffer with incontinence and am not ready for the underwear. I have bought pads for incontinence from the store and they don't seem to work like the Because ones. I use the regular pads from Because and occasionally use the maximum ones but very seldom. I feel very confident that I can go places and not have to worry about leaking.

Thank you so much Because!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Pads that hold

Receive on a monthly basis

Comfortable and not bulky

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Because Market does it!

By Myrna T., Santa Barbara, CA, Verified Reviewer

Because Market promised me I would have daily and nightly protection for incontinence. They delivered.

I use both the daytime pads and nighttime diapers. Both are easy to use and provide excellent protection.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Because...my choice

By Treelah B., Grand Prairie, TX, Verified Reviewer

I have been ordering my supplies from Because for a couple of years and I am glad that I made this choice. Here are a number of reasons why.

1. Friendly service.

2. Good quality products.

3. Delivered to my door.

4. I have a standard order, but they have added to my standard on my request from time to time.

5. Good price.

All in all, I am very happy with this company and the products they have to offer.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Friendly service

Quality of their products

Good prices

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Great product!

By Edithj S., East Calais, VT, Verified Reviewer

Really enjoy having these pads delivered so I don’t have to drive into town to buy them!

Also, the pads are very comfortable.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

No “pros” were specified in this review

The shipping with FedEx, a very unreliable company

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Because products are the best I’ve used

By Zola Dianne G., Hendersonvile, NC, Verified Reviewer

I have had a wonderful experience with Because products. I purchase the pull-up diapers, overnight pads, bags to keep them hidden and for cleanliness in the bathroom, and the spray for my personal hygiene.

One of the greatest things about this company is their customer service. No matter what an issue has been about, I have always been treated with respect and the problem has been taken care of.

I order the size I need and the fit is perfect. I’ve never had a defective product since using the products.

I love the fact that my order is boxed and shipped straight to my door without leaving home.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Products

Customer service

Shipping

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Because hits the mark

By Ross S., rossargo1001@gmail.com, Verified Reviewer

I have used Because for several years. They were clearly just a start-up outfit when I first started using their product. Now they have clearly grown into a much larger and sophisticated outfit.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Because prides itself on getting it right the first time, the staff are very well trained and courteous

Shipping is discreet and on time

Sales staff always try to sell you on more high profit item as they close the sale, but, all you have to do is say "no"

The current Covid crisis is delaying shipping somewhat

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

It's great not to worry

By Jeanne W., Portage, MI, Verified Reviewer

When I had too many pads you graciously postponed my order.

My delivery pads were so waterproof that I didn't have to worry about leaking. At the same time, they were comfortable and not bulky.

Length of Use: 2+ years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Very humane

Leak proof

Not bulky

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Exceptional service!

By Diana C., Lancaster, CA, Verified Reviewer

My experience with the Because Market was extremely satisfying. I had to try several different styles to find the best for me. They were patient and worked with me. I am able to adjust the plan easily to my needs.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Easy to contact both e-mail and phone

Very good customer relationships

Dependable

It took so long to get the right product

Helpful Review? 1 Person Has Voted

Posted on Mar 14, 2021

Absolutely the best

By Sheryl B., Wichita Falls, TX, Verified Reviewer

I especially think that the customer service this company has is really great. They will do anything to help you find the best product for your needs.

I have tried several sizes and several of their products until I found the right ones for me. And the best thing is you can get samples of the underwear at no charge and no shipping costs.

The only problem I have is the fact that they use FedEx for shipping. FedEx always delivers several days after they give you the initial date. Last month it took thirteen days after the product was shipped. This month they were a day early. It makes it hard to know if you will run out. I have before and had to go buy more at the store.

However, I guess FedEx has nothing to do with the product and it is absolutely the best you will find. You won't be disappointed with Because!

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service

Convenience of shopping at home

Great products

Choice of their shipper

Helpful Review? 1 Person Has Voted

Posted on Mar 15, 2021

Great products!

By Carolyn E., Virginia Beach, VA, Verified Reviewer

I was past the point of thick pads keeping me dry. I think an ad for Because products popped up in my Facebook feed. Figured I didn’t have anything to lose so I ordered a sample. They were promptly delivered but were the wrong size (my fault). Called customer service and reordered the correct size.

The maximum absorption pull-ups are amazing. No accidents or overnight leaks! I’ve had to increase the number of pairs I use daily, but no leakage or irritation. I can go to the grocery store or out to lunch without the worry of leaks and embarrassment.

Length of Use: 1–2 years

Bottom Line: Yes, I would recommend this to a friend

Pros and Cons

Customer service is excellent!

Website and ordering are easy to work through.

You can modify the product type and frequency of delivery easily.

No “cons” were specified in this review

Helpful Review? 1 Person Has Voted
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