BetterHelp Reviews - See What Customers Are Saying

I sought a counselor in the mountain area I am living in after separation and needing some help adjusting to this time in my life. There are few counselors here that I could find at all. I went online and found BetterHelp. I wasn't sure how this would work and was a little unsure of this type of help. I figured I would give it a try as the cost was reasonable and it was so necessary for me.

I was so pleasantly surprised how easy the whole process is. I find it very easy to connect with the counselor chosen based on my needs and profile. I am able to send her messages and emails and contact her if needed in between sessions and she responds so quickly. She is truly interested in my well-being and has my best interest at heart. I feel I am getting so much from the sessions via phone and look forward to them.

The thing is too, right now, I am on a very tight budget, and this is affordable for me. BetterHelp makes it possible for almost anyone to get the counseling they need at an affordable cost with a qualified professional to help sort through issues and make things more manageable.

I am so grateful to BetterHelp for this service and to my counselor. This has been a real blessing to me.

Bottom Line: Yes, I would recommend this to a friend

I am happy with online counseling through BetterHelp because my counselor is terrific, and the support staff respond quickly and are responsive and helpful. I like having the chance to write out my thoughts and feelings and getting timely feedback in addition to having phone appointments.

Bottom Line: Yes, I would recommend this to a friend

When I was seeking help from BetterHelp, I was repeatedly engaging in a problematic behavior that could have got me into serious trouble. Lisa Smith provided a thorough investigation of the possible roots of this problematic behavior and gave me excellent assistance with better conforming to my own stated value system. I strongly recommend using the BetterHelp service for anyone having difficulties coping with life.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been a lifesaver. I was going through a difficult period, and I needed immediate help. I was connected with a counselor within 24 hours. Chris has listened and offered guidance that has provided support during this time. The ability to communicate daily through message or calling has been a necessary aid.

Bottom Line: Yes, I would recommend this to a friend

Being able to write and discuss issues, have someone listen without judgment and aiding with encouragement has been wonderful. My busy schedule only allows me sporadic time to try and discuss things. This has been wonderful. I feel like even is just two weeks of using BetterHelp, I have gone farther along than usual.

Bottom Line: Yes, I would recommend this to a friend

Life's journey has many directions. Sometimes that path takes a direction which can cause pain. Having someone to help navigate the rough patches is very helpful to get "unstuck" help me to "file it" then move on.

Bottom Line: Yes, I would recommend this to a friend

BetterHelp has been so helpful! I wouldn't recommend anything else to anyone else. It has so many things going for it:

1) Affordable. BetterHelp is only around $55 a week at the highest. If you are experiencing financial difficulty, they will cut that rate in HALF. Nothing, absolutely nothing, is more affordable than therapy through BetterHelp.

2) Personal. You can view your therapist's profile, choose one that you think will work with you, or let them assign you. If it doesn't work out, you can switch, quite easily.

3) Time. There is nothing easier than being able to have a phone or video conference with your therapist once a week. If you're having an especially hard time, 2 times a week is even possible. No finding babysitting, or scheduling time away from your job. BetterHelp is convenient and easy for you.

4) Constant contact. BetterHelp maintains constant contact with your therapist. You can email every day, with at least one reply a day. This is so useful for when situations come up, but your therapist appointment isn't for another 5 days!

Conclusion: I love BetterHelp! I recommend them to everyone and think it's amazing! Give it a shot.

Bottom Line: Yes, I would recommend this to a friend

I have never done counseling online or done counseling at all in my life. When my father passed away, I sought out help online due to the lack of counselors where I am from. BetterHelp has been great! I love my counselor, she’s awesome and has helped me slowly move forward and gain some normalcy back in my life. I felt so lost and couldn’t understand how I was feeling, and she helped me sort my feelings out and gave me the advice to help me move forward at my own pace.

Aside from being billed the $180 for the first three months, my experience has been great. Thank you BetterHelp!

Bottom Line: Yes, I would recommend this to a friend

Honestly, this experience has been beyond helpful. Not only is this cheaper than any therapist I can find near me, but also way more convenient. I can have sessions in the comfort of my own home without that uneasy first time here feeling. I felt safe because I knew I was home and nothing from a lifetime movie was going to happen to me by being alone in a room with a stranger.

Additionally, it’s nice because rather than having to stick with a counselor because of paperwork and convenience, you’re able to change it with a click of a button if you don’t mesh well (not like I had to, my counselor was great!). And you can also check on the legitimacy of the therapists because they provide their license number. I had a counselor who had weekly availability for an hour session, and I could send her a chat any day of the week, and she would reply within hours.

All this for $45 a week or $180 a month. It can’t be beaten!

Bottom Line: Yes, I would recommend this to a friend

I found BetterHelp invaluable in helping me get through a difficult patch in my relationship and would highly recommend it to anyone. Robyn was always there for me, I could pour my heart out at any hour of the day or night, and the responses I got were always constructive and helpful.

Bottom Line: Yes, I would recommend this to a friend

I am 62 and I have struggled with depression/suicide for 30 years. I have been hospitalized more than I want to remember, have been on a lengthy list of meds, and have gone through many half-hour sessions with professionals that after meeting me briefly or had encountered me in my hospital stays that thought they knew the best of me, BUT they never really LISTENED to me.

My counsellor with BetterHelp, Theresa, has been my light at the end of the tunnel, my life raft in a time of my life I had moved to the total opposite end of the country and could not get professional help due to an extreme shortage of psychiatrists and seeing a psychologist for one hour, once a month, was $120 PER HOUR. This is not in my budget. I came across someone on Facebook who spoke highly about BetterHelp, and I thought what have I to lose. I wrote out an extensive background, and I was given a list of attributes I would like to have in a counselor; male, female, different sexual preferences, age.

The first week was free, I had UNLIMITED contact with the counselor, I was not given just a one hour window once a week, and my counselor, Theresa, was very quick to respond back to me. She has given me ideas of areas we can start to look at in my life that could explain the way I feel now. She has never talked down to me or criticized any decisions or choices I was thinking about and has been extremely supportive when I write about my partner and things he has said or done to set me off not in a good way. Also, Theresa has not come back at me with that "why do you think that" or "why do you feel that" answer when I have poured out a very difficult moment. I have had several professional people do this to me, and it made me feel I was doing my own counseling, and they were just sitting back and collecting the fee while I was supposed to provide my own answer. If I could do that I would not be there trying to get their help.

It costs on $45 a week and there are no contracts to sign to say you will be committed to BetterHelp for a certain length of time. Again, I am not limited to only that once a week touch base with Theresa. There have been several times I have sat down, sent off an email to her and Theresa came back pretty darn quick to be that listening ear, the encourager, empathetic listener that I need at that moment.

I really encourage you to give this a try. You don't have to drive or bus anywhere, and you schedule a time good for you. YOU are important, and YOU need to give yourself a gift. Please, try. You will not regret it.

Bottom Line: Yes, I would recommend this to a friend

I started using BetterHelp based on a friend's recommendation to seek counseling. I have always been paranoid and not trustful of mental help professionals, so I found this method of online assistance more beneficial to my needs. You are able to interact with an experienced counselor without the intimidation of visiting a doctor face-to-face or having to explain a mental health appointment to coworkers.

At first, I explained a lot of details about myself and was not sure if I was getting the right help or not. However, I later realized this information helps the counselors correctly evaluate your individual needs and tailor different solutions that are the most beneficial to you. Also, I realized that the informality of expressing yourself online versus having to potentially share intimate details of your life in person is much easier through this communications medium. It is more beneficial to customers with busy schedules, time constraints or just reluctant to meet a counselor in person.

Having used BetterHelp for a couple of weeks, I recommend it as a beneficial method to assist people in need of any assistance or just a way to improve the quality of life.

Bottom Line: Yes, I would recommend this to a friend

I had tried BetterHelp before and was not happy with the counselor I was assigned, and although it was very easy to change counselors, I decided to stop using them at that point. A couple of years later, I decided to try them again and got the most excellent counselor I could have imagined. She has made a HUGE difference in my life.

The platform is very good, easy to use, and you get frequent interactions. Not for ACUTE issues but superb for those longer life issues that need frequent smaller doses of attention and assistance. I would really recommend this program to anyone who wants counseling but cannot find it locally because of time constraints or costs. Try BetterHelp.

Bottom Line: Yes, I would recommend this to a friend

I am in treatment for severe anxiety and do take medications. My doctor recommended that I go through therapy to help in my recovery. She referred a therapist to me. The one thing I didn't want to do is take time to drive to therapy once a week. Well, then the answer came. I came across an ad for BetterHelp on Facebook, and I thought that maybe it was the perfect answer. Online therapy at the tip of your fingers, at home. So I went to the site and joined.

I've got to say, I love it! This is better than once a week therapy because I speak to my licensed therapist Monday through Friday just by sending messages back and forth. Should something come up, I can contact her immediately.

This is the second week I have been talking to my therapist and already I am making progress. She gives me really helpful advice and sends me worksheets with various exercises. I have come to realize how what I'm thinking leads to anxiety and we are working to recognize those thoughts and turn them around to the positive. I am learning how to relax.

One big step I have taken, and this is only in two weeks is that before I started therapy, I would only do one errand a day, no matter what. It would make me extremely anxious to stop at another location after doing one errand. I just wanted to do that and go home. Well, yesterday and the day before yesterday, I went on two errands at a time. People may think so what? But from someone dealing with severe anxiety, this is a VERY BIG DEAL!

I am so glad I came across BetterHelp, and I recommend that anyone needing therapy for anything use their services. They have licensed therapists that you can talk to from the comfort of your own home. Oh, and the price, it is so affordable. And, if you are like me, you will make wonderful progress, maybe even in a short time.

Bottom Line: Yes, I would recommend this to a friend

I was spiraling and felt absolutely hopeless. My relationship was suffering because of it, and my anxiety was out of control. After working with my counselor, my anxiety is in check, and I feel like I'm living a happy and productive life. The fact that I can reach out to my counselor 24/7 from my phone is a lifesaver. Knowing that I have someone in my corner at all times is invaluable. Thank you BetterHelp!

Bottom Line: Yes, I would recommend this to a friend

I have had a lot of counselors throughout my life. I have sat in office after office, chair after chair, I have seen more fraud posters than I can count. When I add up how much money I have spent, it totals a number that truly shocked me.

Unfortunately, there are a few things that stop people from reaching out and getting help. Money, time, and fear! BetterHelp reduces all of those. I get to choose when I write, which has been proven to be more helpful in gaining insight within. I choose when I talk to my counselor, I choose how much money I spend, I choose where I sit; I choose, I choose, I choose!

BetterHelp is empowering! My counselor is an incredible person and has gone above and beyond to work with me on my time. I would recommend BetterHelp to anyone seeking guidance, someone to talk too, or someone who has little money, no time, and is petrified and maybe even a little embarrassed to be in therapy.

Choose help! Choose BetterHelp!

Bottom Line: Yes, I would recommend this to a friend

Counseling isn't that affordable in general, and BetterHelp has made it possible for me to have access to the help I need. Counselors normally respond within 40 hours (my only complaint), but they are thoughtful and really listen. I love that I can type as much as I want and also schedule live sessions if I need to!

Bottom Line: Yes, I would recommend this to a friend

Cost - very reasonable.

Counselor - very professional.

Time and place - very convenient.

Privacy - perfect.

I would like to recommend to try it if you have some problems that you can’t share with friends and family. Your counselor will help you to have a better day. BetterHelp is a good platform.

Bottom Line: Yes, I would recommend this to a friend

I remember finding BetterHelp.com about a year and a half ago when I was going through a hard time. I was a little skeptical having never heard of online counseling. My experience, though, has been such a positive one. My counselor has been and continues to be one of the biggest factors in my ability to grow and improve myself and my life.

I'm forever grateful to BetterHelp and I really never bother to review things, but I think that more people should know about this.

Bottom Line: Yes, I would recommend this to a friend

I've been using BetterHelp for a good part of my 2017 year, and I cannot recommend them enough. You can have a completely open dialogue with your counselor, and if your need is urgent, you can check the "urgent message" box, in order to make sure you get a quicker response. There's also a video chat option. For me, having a space where I can vent anything and everything that's bothering me, knowing there's someone on the other end who is willing to help, and offer positive advice, with no judgment, is amazing. No matter how light or strong my current depression can be, it's comforting to know that I'm being heard, no matter what's bothering me.

Bottom Line: Yes, I would recommend this to a friend

My counselor Mirinda and I are in the process of building a trustworthy relationship that I feel will offer me the skills to move forward. She has been extremely reliable, and it’s comforting to know that I can write my feelings/concerns down and get feedback in a non- judgmental environment. I look forward to the life skills that I will acquire in due time.

Bottom Line: Yes, I would recommend this to a friend

I was struggling to find a counselor for my specialized needs. I clicked on an ad for BetterHelp and was happy to see they were reasonably priced. Within a couple of hours, I was matched with a counselor and due to technology, this is a great alternative to face-to-face counselors. This has been great to be able to not even leave home and go to the counselor!

Bottom Line: Yes, I would recommend this to a friend

This service is absolutely brilliant. After two telephone sessions and half a dozen messages with my counselor, I'm beginning to work through issues that have been playing on my mind for a long time. Being able to message my counselor anytime, and usually get a response within a few hours, is just amazing. It's so helpful to be able to communicate what I am feeling, when I am feeling it.

Bottom Line: Yes, I would recommend this to a friend

After toying around with the idea of trying online counseling for months, I finally worked up enough nerve to take the plunge, and am so happy I did!

When I contacted BetterHelp and took the brief questionnaire, I was quickly assigned to the perfect match for me, Dr. Daryl Tempkin. My apprehension was alleviated when I read Dr. D's bio page; very impressive credentials and experience! From our very first telephone session, I was optimistic that I came to the right place for help.

Over the years, I've consulted with several therapists in an office setting, but I much prefer communicating from the comfort of home. And the wonderful support staff has been very responsive to my questions and messages. The fees are more than reasonable. With Dr. Daryl Temkin's help, there's been so much improvement in my relationship issues and anxiety problems. BetterHelp Online counseling has opened the door for a much-enhanced life for me. I am very grateful!

Bottom Line: Yes, I would recommend this to a friend

Let me begin by being informative about pricing. A regular Therapist will charge around $200-$300 for an initial appointment and between $100-$200 PER SESSION. BetterHelp charges up to $180 a month.

I have been seeing my therapist, Pamela, since I began the program. She is consistently available through their email system, and we have weekly sessions. My first week, we had three live sessions. I was working through some really tough stuff, and Pamela made time for me THE VERY FIRST NIGHT ON HERE, for a solid half hour.

She has been an amazing supporter and just, overall, a really great person to have in my corner.

I saw a few reviews about some people not being happy with their therapist. BetterHelp DOES give you the option to work with a new therapist, should you not be satisfied with your current one.

They do charge monthly, but the monthly bill here is less than one session at an office.

All in all, BetterHelp is truly amazing, and I would recommend my therapist 100% of the time!

Bottom Line: Yes, I would recommend this to a friend

This is my first time trying online counseling. I was matched with an understanding, empathetic, and knowledgeable counselor who truly understands my issues, validates them, and gives me solid helpful feedback and guidance. He is helping me to establish goals and boundaries as well.

I have just begun my counseling. Already we have utilized messaging and a live phone call. Our next session will be a video call. I am both impressed and happy with my counselor. His caring attitude is apparent from the get-go.

I highly recommend BetterHelp to anyone in need of an affordable caring service. The fee schedule is amazing! I am most pleased!

Bottom Line: Yes, I would recommend this to a friend

I was teamed up with Jenn Malkin. She has an amazing ability to get me to open up about issues I’ve never shared. She’s kind, patient, and knowledgeable. I’m really enjoying the BetterHelp platform. I can email Jenn any time of day, whenever a thought comes to mind that I want to share. I would highly recommend BetterHelp to anyone.

Bottom Line: Yes, I would recommend this to a friend