Beverly Hills MD

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Beverly Hills MD

Overall Rating

4.5

1209 Customer Reviews

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Summary

Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.

Pros

  • Many ingredients show clinical evidence for counteracting some of the signs of aging
  • No auto-ship requirements
  • Very positive customer reviews

Cons

  • Some accounts of poor customer service experiences
  • Products may be more expensive than other brands

Customer Reviews

4.5 Stars out of 1209 Reviews
5 Star:71% 4 Star:18% 3 Star:2% 2 Star:1% 1 Star:6%
91% Recommend This Company
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Posted on Jun 5, 2019

No product info available

By Teresa C., California, Verified Reviewer

I recently purchased a 3-pack of Thick and Full Brow Serum. When the package arrived the print was so tiny and was white print on a dark blue background that I couldn't read the ingredients or suggested use. I chatted with someone on the line at the company but when I asked about the suggested use she couldn't tell me and then said that it looks like this product is discontinued. I don't see anyone on this site who has reviewed this product. I have not started to use this product and would like to find out how I may return it. Just received it last week.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jun 6, 2019

Hi Teresa, I'm Sam from Beverly Hills MD. I'm so sorry to hear about your frustrating experience! Our Thick + Full Brow Enhancing Serum is a brand new product and is currently out of stock, hence the limited amount of reviews on the product. I also want to apologize for the confusion that you experienced while talking to our Customer Service Representative. We always do our best to make sure that all of our Representatives are well equipped with all product information, but we will look into who you spoke with to make sure that they have all of the correct information and this doesn't happen again. In addition, we can assist you with telling you more about how to use our Thick + Full Brow Enhancing Serum, as well as the ingredients in it. I can issue you a full refund, as well! Please e-mail me at Sam@BeverlyHillsMD.com and I can assist you with all of this right away! Again, I'm so sorry about the frustrating experience that you had but I'm looking forward to taking care of this right away.

Helpful Review? 3 People Have Voted

Posted on Jun 5, 2019

Smells good...doesn't work

By Patricia G., Winter Springs, FL, Verified Reviewer

Started ordering the products in 2015 but PayPal doesn't go back that year.

1. 11/27/2016, 270582901, Deep Regenerating Stem cell - tried it, does work.

2. 3/24/2017, 276139598, Deep Wrinkle Filler - smells good, does not work.

3. 4/10/2017, 276922416, Crepe Complex- does not work.

4. 10/29/2017, 2853422393, Dermal Repair Complex Power - taste good.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jun 6, 2019

Hi Patricia, I'm Sam from Beverly Hills MD. Thank you for your thorough review of your experience with a few of our products. We do appreciate you giving them a try and value your feedback so we can improve upon our formulas in the future. Please e-mail me at Sam@Beverlyhillsmd.com if you ever have any other questions or concerns.

Helpful Review? 4 People Have Voted

Posted on Nov 15, 2019

It's not what you think

By Kathryn P., Rhode Island, Verified Reviewer

This is an honest review. I have used the serum and I have not seen any difference. I have a wrinkle between my eyes and a dark area with wrinkles under both eyes. It has not helped at all.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Nov 18, 2019

Hello Kathryn. My name is Samantha and I am with Beverly Hills MD. I am sorry to read that you are not experiencing the desired results from your purchase. We have many satisfied customers that have seen great results, but we understand that we are sometimes not the best choice. Beverly Hills MD always recommends our customers consult their physician prior to making any changes to their daily skincare routine, as results may vary. Thank you for taking the time to share your thoughts. As a courtesy, I would like to offer a full refund for your purchase without any need for return. Please email me at sam@beverlyhillsmd.com so that I may get started on this promptly. I wish you a wonderful day and I look forward to hearing from you.

Helpful Review? 5 People Have Voted

Posted on Oct 10, 2015

Lackluster results

By Lisa Brown, Boulder Colorado, Verified Reviewer

While I don't think the Lift and Sculpt Cream is a "scam", I'm not very impressed with the product at all. Mediocre is how I would describe it in terms of how it feels going on, and I haven't noticed any of the remarkable changes that they claim in their advertising. I've been using the product for about 3 months and I won't be purchasing more. I've had much better luck with a high intensity Vitamin C serum than I have had with this. I've also got a few of my favorite face products that work better and feel better on my face and a few are much cheaper. Don't waste your money, they've hyped up their stuff way too much.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 44 People Have Voted

Posted on Sep 5, 2016

Repair & Reverse Daily Serum Container review

By Lani, CO, Verified Reviewer

I am able to get to the cream in this container but it is very strange how this is packaged. It has a dropper so you are supposed to squeeze the bulb at the top to get cream into the tube which is really crazy. All of the cream I need is hanging out around that tube so I just pull it out and grab some from the outside of the tube. I have no idea why they have packaged this with such a weird dropper.

I haven't actually used the serum enough to say if it works or not.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jan 2, 2018

I use this after showering.

By Christine Mowery, Pennsylvania, Verified Reviewer

I have been using the Crepe Correcting Body Complex for about two weeks. It goes on easily after a shower, and I have been using it on my knees, thighs, upper arms, chest, and neck. My skin is very dry in the winter and after the product is absorbed I apply another moisturizer all over my body. I have not noticed any lasting results in the time I have been using the product. I don't really know at this point whether I would recommend the product or not.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Beverly Hills MD

Jan 3, 2018

Hi there Christine, thank you for leaving a review. Please keep in mind that while most customers see results within the first 30 days, it may take a bit longer for others to experience the same results. This is why we offer our 60-day money back guarantee. We want to ensure that every one of our customers is able to have enough time to receive the benefits that they have anticipated. If you decide that you do not wish to continue using the product, I would be more than happy to initiate a return for you. Please email me at sam@beverlyhillsmd.com. Thank you Christine.

Helpful Review? 2 People Have Voted

Posted on Jul 5, 2018

Short-term

By Lynn L., Canton, MI, Verified Reviewer

For me, it works fairly well, but the effect doesn't last long. I can feel it firming when I use it both in the am and before going to bed. Unfortunately, it's not a miracle cream. I have been using this cream for about a year and will continue to do so.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Beverly Hills MD

Jul 10, 2018

Hi Lynn, my name is Samantha with Beverly Hills MD. Thank you for taking the time to leave a review. I’m sorry to hear that you are not completely satisfied with our product. We do understand that our products may work well for some and not for others. As we are always looking for ways to better our product, I will pass along your experience to our product development team. Please feel free to reach out to me at sam@beverlyhillsmd.com with any future questions!

Posted on Jul 18, 2019

A positive experience!

By Louise L., Gatineau, Québec, Canada, Verified Reviewer

I started the treatment 3 weeks ago, in a very stressful time! I am a Kindergarten teacher in a private school with very high standards. I am 65 years old but I take great care of myself.

Some parents say I look younger because I am passionate, creative, and caring. I have been teaching over 25 years at Westboro Academy and I hope continued as long as my body and health support my wish.

Looking good and healthy is a must but I cannot stop my skin from aging.

I have strong feelings about Beverly Hills products since I use them over the years (Dark Spot Corrector, lash-enhancing serum...).

Recently I ordered Deep Wrinkle Filler and Dermal Repair Complex which is still in transit (postal issue). Deep Wrinkle Filler is starting to show good result after using it day and night for almost 3 weeks. I have to admit that I was expecting a sudden change but I believe it takes a while before the wrinkles disappear or look better.

I guess other factors need to be considerate.

Still, I truly enjoy the experience so far! When I apply the product, my skin feels soft, hydrated, rejuvenated. I love the feeling!

The wrinkles underneath my nose are less apparent and that is promising!

Thank you! P.S. Excuse my writing, I am French.

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 22, 2019

No results yet.

By Olga M., Whittier, CA, Verified Reviewer

I have been using it for only 10 days. I like the way it feels when you put it on. I definitely feel the tightening of the skin. However, I have not seen any actual improvement. How long does it take to see visible results?

Bottom Line: Yes, I would recommend this to a friend

Posted on Jul 26, 2019

Ordering process difficult to navigate

By Kristin N., Minnesota, Verified Reviewer

In placing my order, I was prompted to "upgrade" to a larger quantity order for a better price. I did so because the product had a guarantee. However, the "upgrade" more than doubled my order rather than adding to my original order. Customer service was completely unresponsive until I disputed the charges, then they were heard from.

They waited long enough that I was unable to return the extra products.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jul 26, 2019

Hello Kristin. My name is Samantha and I am with Beverly Hills MD. I am sorry to read that you did not receive the exceptional customer service you deserve. These offers are in addition to the current order being placed, not a replacement for the order. As a courtesy for the confusion, I would like to offer you a refund for your purchase without any need for return. I would also like more information on your customer service experience. Please reach out to me at sam@beverlyhillsmd.com so that I may get this resolved right away. Thank you for taking the time to share your experiences. Beverly Hills MD takes this type of feedback very seriously. I look forward to hearing from you and wish you a wonderful day.

Helpful Review? 2 People Have Voted

Posted on Aug 5, 2019

Deep Wrinkle Filler

By Rivkie S., Hollywood, FL, Verified Reviewer

I purchased the Deep Wrinkle Filler because I’m 46 and wanted to try something other than injections. I am on my second tube and I would say I think the lines on my fur head are a little softer and maybe my laugh lines as well. I also use it under my eyes but haven’t really seen too much of a change. Still giving it some time though.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Beverly Hills MD

Aug 6, 2019

Hi Rivkie. My name is Samantha and I am with Beverly Hills MD. Thank you for taking the time to review Beverly Hills MD’s Deep Wrinkle Filler. Many of our most satisfied customers see optimal results following three months of consistent daily use. We always advise our customers to consult their physicians prior to introducing any new products into their skincare regimen, as results may vary. I would like to remind you of our 60-day money-back guarantee, should you ever be unsatisfied with your purchase. Please feel free to email me at sam@beverlyhillsmd.com for more information, if you would like to move forward on this. Beverly Hills MD appreciates all the feedback we receive and we encourage you to update your review in the future. I hope you have a wonderful day.

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