Beverly Hills MD

  This company has claimed this profile, is getting alerted on any new customer reviews entering this page, and may engage in dialogue with its customers to address their matters.

Companies cannot pay money or provide goods in order to remove or alter customer reviews.
Beverly Hills MD

Overall Rating

4.5

1209 Customer Reviews

Write a Review

Summary

Beverly Hills MD skincare products claim to help you recapture your youth with ingredients that are clinically-proven to fill in wrinkles and restore lost moisture to your skin.

Pros

  • Many ingredients show clinical evidence for counteracting some of the signs of aging
  • No auto-ship requirements
  • Very positive customer reviews

Cons

  • Some accounts of poor customer service experiences
  • Products may be more expensive than other brands

Customer Reviews

4.5 Stars out of 1209 Reviews
5 Star:71% 4 Star:18% 3 Star:2% 2 Star:1% 1 Star:6%
91% Recommend This Company
Start your review of Beverly Hills MD:
Sort Reviews By
This company is actively collecting reviews from its customers. All reviews submitted are subject to moderation and approval to ensure they meet our Review Guidelines.

Posted on Jun 28, 2016

Save your money

By Linda Stettler, California, Verified Reviewer

Beverly Hills MD has some very clever advertising people. I got suckered by their claims of effectiveness and friendly-sounding emails and ordered two products, Lift and Firm Sculpting Cream and Vein Away. The first feels good on the skin but made no visible changes after using for more than 40 days. The Vein Away feels so tacky on the skin that I couldn't use it. Although the company SAYS you can return products, I found getting them on the phone to authorize the return was impossible. I made several attempts without luck. Don't get suckered like I did and save your money.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jul 22, 2016

Hello Linda, Samantha here with Beverly Hills MD. Thank you for your feedback. I am so sorry to hear that the Lift and Firm Sculpting Cream and Vein Away did not work for you. As you mentioned, we do offer a full 60 Day Money Back Guarantee. I am shocked to hear that you had a hard time connecting with an agent, as we have customer service agents working hard around the clock. No worries, I will personally take care of this refund for you. Please email me directly at samantha@beverlyhills-md.com, so that I can make this right. Thank you.

Helpful Review? 14 People Have Voted

Posted on Sep 10, 2016

Crepey Skin Cream

By Joan, Houston, TX, Verified Reviewer

I ordered 3 jars of this cream. I'm now on my third jar and see no difference at all in my skin. Total waste of money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Nov 23, 2015

As seen on ET, NBC, etc.

By Jouri, New York, Verified Reviewer

I did a search of the "As seen on" sites, such as ET and NBC, but was unable to find anything about Beverly Hills MD Lift & Firm Cream. If they are going to list the sites that have promoted their product, one would assume that they are being truthful, but I didn't find one promotion/review on any of the sites they claim their product have "been seen on". This is a red flag when not one of these well known sites have any write up on this product. Seems like Beverly Hills MD is falsely using these sites to promote their product. Anyone looking to buy a unknown product from the internet should be doing their due diligence before purchasing. Thanks HighYa for keeping consumers informed.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Nov 25, 2015

Hey there Jouri, this is Samantha with Beverly Hills MD. Thank you so much for taking the time to post this review. We always appreciate customer feedback here at Beverly Hills MD. Dr.Layke and Dr.Danielpour have been featured on various shows and networks such as NBC LA, Extra and The Doctors. If you ever have any other questions, please feel free to reach out to me at Samantha@beverlyhills-md.com. Thank you!

Helpful Review? 13 People Have Voted

Posted on Feb 10, 2016

Poor customer service

By Laura Cronin Crittenden, Pittsburgh, PA, Verified Reviewer

I ordered the dark spot corrector and I received the wrong order which contained an extra dark spot and 3 wrinkle creams. There was no invoice in the box. I immediately set about getting the proper instructions to return the extras, which I did 4 months ago.

They could not find my return so would not refund my money, plus it cost me over $11 just to mail it. They asked for the tracking number. It took me a week to find the receipt and I emailed the tracking number and all pertinent information and have heard absolutely nothing back. This all involved several emails. The product itself has not lightened my dark spots even the slightest bit. I have some on my hands and face and there has been no improvement.

Save your money - poor product and terrible customer service.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 17, 2016

Hi Laura, my name is Samantha with Beverly Hills MD. I am shocked to hear about your customer service experience, and on behalf of everyone here, I truly apologize. I would like to personally take care of your refund for you, so please email me at samantha@beverlyhills-md.com and I will fix this for you right away. I look forward to hearing from you and learning more about your experience with our Dark Spot Corrector.

Helpful Review? 13 People Have Voted

Posted on Mar 1, 2018

Didn't erase crepe.

By Claudia Hicks, Richmond, VA, Verified Reviewer

I bought three jars of Crepe Correcting Body Complex last year to use on my arms before my son's wedding. I followed the directions religiously, using all three jars. I saw no change whatsoever. I am 64, and according to friends generally look 10 years younger and very healthy. There is no reason this did not work at all other than the product makes claims it cannot back up.

I was just going to order another filler product until I realized it is from the same company, and I no longer trust anything they have to say.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Mar 2, 2018

Hi Claudia! I'm Sam from Beverly Hills MD. I am so sorry to hear that you did not experience the results you had expected while using the Crepe Correcting Body Complex. We do understand that everybody is different, so our products may or may not work for everybody. We wholeheartedly stand by our products, so we do offer a 60-Day Money Back Guarantee if you are even slightly unsatisfied with your experience. Just email me at sam@beverlyhillsmd.com, and I can begin the refund process right away! Again, I truly apologize for the experience you had but I hope I can make this right by you. I look forward to hearing from you!

Helpful Review? 13 People Have Voted

Posted on Feb 19, 2016

False claims

By Miriam, Brooklyn, NY, Verified Reviewer

This is a pleasant cream that blends well. However, it has made no difference in my skin after two daily applications for over a number of weeks. In my opinion, the cheapest generic brand can do just as well to keep skin soft.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Feb 23, 2016

Hello Miriam, my name is Samantha and I work here at Beverly Hills MD. I am sorry to hear that you did not see the benefits you intended with our product. I want to assure you that we do not make any false claims, as we have tons of very happy customers here at Beverly Hills MD. Of course, we do understand that everyone has a different skin type, and a small handful of individuals might not experience the wonderful benefits our products have to offer. In these rare instances, we always stand behind our 60 Day Money Back Guarantee. I will be more than happy to extend this your way. Please email me at samantha@beverlyhills-md.com to learn more. Thank you.

Helpful Review? 12 People Have Voted

Posted on Apr 19, 2016

Don't be fooled

By Deb, AZ, Verified Reviewer

Bought Venox Skin Serum and Dark Spot Corrector. Used 2 bottles of each. NEVER noticed even the SLIGHTEST difference. Waste of a lot of money. Do not be fooled.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Apr 20, 2016

Hello Deb, Samantha here with Beverly Hills MD. Thanks for taking the time to provide us feedback about your experience. We really appreciate hearing from all of our customers everyday. I am so sorry that you are not happy with your purchase of Venox and the Dark Spot Corrector. We have millions of happy customers who enjoy our products everyday, but of course everyone's skin type is different and we understand that our products may not work for a small number of people. I want to make sure you are left completely satisfied in dealing with us here at Beverly Hills MD. I will gladly refund your orders for you, regardless of whether you are within the 60 day time frame. Please email me at samantha@beverlyhills-md.com, at your earliest convenience, and I will make sure to help you right away. I look forward to hearing from you. Thank you.

Helpful Review? 12 People Have Voted

Posted on Aug 21, 2016

OK cream, Fraudulent Billing

By Elizabeth H., Cincinnati, OH, Verified Reviewer

After watching the (very long) ad for this company's crepe reducing cream, I decided that it couldn't hurt to give it a try. They sent it, and really, the cream has a nice feel to it. It does NOT change the skin texture, but it goes on smoothly and is a decent moisturizer, so I was going to keep it and not send it back for the promised refund. Well. Imagine my surprise when 30 days after my order, I got an email thanking me for another order of the same stuff, for an amount of $0.00. Even more surprising a second order showed up on my PayPal account, but this one was for another $44.00! The charge is in dispute now. Hopefully, it will be resolved. But I would certainly not recommend doing business with this place!

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Aug 23, 2016

Hi Elizabeth,

I am so sorry to hear that you did not experience the results you were expecting. Everyone's skin is unique, so certain skin types may react differently.

It sounds as if you were accidentally signed up for our inner circle program. I want to assure you that we never automatically bill anyone unless they sign up, and I truly apologize for this confusion. If you email me at samantha@beverlyhills-md.com I will take care of this for you personally.

Thanks Elizabeth, I look forward to making this right.

Helpful Review? 11 People Have Voted

Posted on Oct 5, 2015

So far, so good

By Shellie, Mesa, AZ, Verified Reviewer

I've been using this product for 3 weeks. Have done Ultherapy on my face for wrinkles, and have used NuSkin for about 3 years to help increase collagen. But after a year from Ultherapy treatment, I'm noticing droopiness in my skin again. Decided to try Beverly Hills Lift and Firm Cream. So far, I think I like it. The deep wrinkles around my eyes seem a little better, and my pores seem a little smaller. It isn't super greasy, like I was expecting (I have oily skin). I'm not expecting much on firmness, since I think short of a facelift (not a consideration for me), that's never going to happen, but I'm encouraged enough with the texture of my skin to keep trying it to see if I can get good results.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Jan 8, 2016

Absolutely Legit

By Eric, Dayton, OH, Verified Reviewer

I have been using products from Beverly Hills MD for several months and my personal experience is that the products and what they are claimed to do is completely real. I use the lifting cream and the crepe correcting cream. They both work so amazingly well that I purchased several orders so that I don't run out. Over the years I've used many skin care products which had minimal use, some better than others. But the stuff from Beverly Hills MD has been the best I've ever come upon.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Beverly Hills MD

Jan 12, 2016

Hey Eric, Samantha here, I am the Customer Service Director here at Beverly Hills MD. I wanted to reach out and thank you for your awesome feedback! I am so happy to hear that you are going to be a permanent part of the Beverly Hills MD family. If you ever have any questions or concerns about any of the Beverly Hills MD products, please feel free to email me at samantha@beverlyhills-md.com. Thank you!

Helpful Review? 10 People Have Voted

Posted on Jun 2, 2016

Not impressed at all with the Lift and Firm Sculpting Creme.

By Aleara Kelly, San Antonio, TX, Verified Reviewer

I watched the videos about this cream and the marketing was so impressive, I was sold and purchased it for myself and my mom.

Not only has it not worked, my skin has gotten dryer. Perhaps it works for some but I am not impressed anymore after using it for several weeks.

I hope they stand by their 60 day money back guarantee, and can be trusted to stop any future automatic payments I agreed to, thinking this product was going to be a miracle worker. I started reading a lot of other reviews and have gotten nervous.

Bottom Line: No, I would not recommend this to a friend

Company Response from Beverly Hills MD

Jun 7, 2016

Hello Aleara, my name is Samantha and I work with Beverly Hills MD. I am so sorry to hear that you did not enjoy the Lift and Firm Sculpting Cream. While it works wonders for the vast majority of our customers, we do understand that everyone's skin type differs. For the rare instance, that our products do not work for you, we always stand by our 60 Day Money Back Guarantee. Please email me at samantha@beverlyhills-md.com, and I will ensure that you are taken out of our Inner Circle Membership and refunded for all orders. I look forward to hearing from you.

Helpful Review? 10 People Have Voted
Showing 34-44 of 1209

Our Promise to You

In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.