I have been using Bombfell for about 6 months. I wanted to update my wardrobe without having to deal with shopping.
Overall I have been very happy with the service. I would guesstimate that I keep about half of the clothing that is sent. It took a couple of boxes for my stylist to figure me out, but after that things have been good. I struggle the most with getting good fitting pants from Bombfell, but that is more about my body shape than their selections.
Recently I wore a shirt I got from Bombfell over three months back for the first time. I was on a trip to a warmer area and needed some short sleeve options. The shirt looked great, but after the first wash, I found a defect on the collar. I contacted Lilly at Bombfell and she informed me that the shirt was beyond the normal return period. However, she offered to give me a store credit in the full amount of the shirt. I thought this was very reasonable considering the circumstances.
I plan to continue using Bombfell on at least a quarterly basis.
Bottom Line: Yes, I would recommend this to a friend
Company Response from bombfell, Inc
Mar 14, 2019
Thanks for your review!
We’re so happy that Lilly could help you out!
Let us know if we can help with anything else!