Bye Bye Foundation Reviews

Bye Bye Foundation

Overall Rating

2.3

227 Customer Reviews

Summary

Bye Bye Foundation from IT Cosmetics is a full coverage moisturizer intended to replace your traditional foundation and provide skin benefits. Learn what customers are saying.

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Customer Reviews

2.3 Stars out of 227 Reviews
5 Star:22% 4 Star:8% 3 Star:4% 2 Star:11% 1 Star:53%
32% Recommend This Product
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Posted on Apr 3, 2017

Trying to send the product back.

By Joanne, California, Verified Reviewer

The makeup did not work for my skin at all. It accentuated my wrinkles and felt heavy on the skin as well.

Now I am having a great deal of trouble contacting the company via phone or on their website to return the entire kit. That makes me concerned that they will send another (unwanted) supply and bill me.

The phone number is just a recording, and the site is absolutely hopeless for contacting them with any help.

VERY disappointed with this purchase.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 87 People Have Voted

Posted on Apr 6, 2017

Wouldn't recommend

By Lisa, Gallatin, TN, Verified Reviewer

I was very disappointed. It didn't cover like it said it would. It doesn't cover large pores at all or hides fine line and wrinkles. I tested the theory of being able to sleep in this makeup, and it is not true; I had break outs due to not washing off. I see no difference in my skin and it doesn't last all day.

I am so very disappointed. They must have been using filters on TV to make it look and do what the product claims to do. Don't waste your money on the product! It is a huge let down.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 84 People Have Voted

Posted on Apr 11, 2017

Returned but did not receive credit

By Rita Bridges, Marietta, GA, Verified Reviewer

I returned the products in November, but the company claims they never received it. I had to pay $104.75 for products I returned. I'll never buy from them again!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 60 People Have Voted

Posted on Apr 16, 2017

Misleading charges

By Eureka, Wall, TX, Verified Reviewer

Be very careful ordering from this company. Their pricing info is not all truthful when they have you card number to charge. Extremely misleading. I have had to cancel my debit card due to unauthorized charges after I canceled their product and order.

Do your research before ordering. I lost about $85 to these people from misleading info and by them having my Debit card on file until I changed card number. Be very careful.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 40 People Have Voted

Posted on Apr 27, 2017

Payments

By Jodi Simpson, Simsbury, CT, Verified Reviewer

I placed the trial order on March 21st. After receiving it, I decided to cancel the order. I did so on April 5, 2017. I was AGAIN charged $43.94 on April 17, 2017.

I called to have my money refunded and was informed I was still being charged over $11.00 for shipping, on a product I canceled well in advance! I fought this charge and was told I would be refunded the entire amount, including shipping.

DO NOT buy from them and give them ANY banking account information. Go to Ulta and buy it there if you want to try it, they at least stand by their returns and you won't have to battle the charges. This was NOT A MISTAKE. ANY reputable company would refund the entire amount, including shipping, when the order was canceled well in advance to the next shipment.

I will now be disputing this with the credit card company as well and not allowing them to ever bill me again, OR pay this charge. I will also be sending a letter to Connecticut's attorney general informing them of their company's charging habits. Keep your paperwork in hand ladies, and document EVERYTHING!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on Apr 28, 2017

Don't waste your money, read this review!

By Angela, Chicago, IL, Verified Reviewer

I was looking for a lightweight foundation product as summer was on its way. Now, I should say right from the start that I do not have problem skin (i.e. acne, rosacea, etc.), only mild redness from time to time.

What sold me on the Bye Bye Foundation was the fact that it was supposed to be both lightweight and have excellent coverage. Please don't ask why I didn't read the reviews before I purchased. It was a moment of stupid because normally I do so for every online purchase.

The kit arrived, and the first thing I noticed was that the products they ship are super tiny munchkin sized. Much like what you would receive in a free sample from a cosmetic retailer. The squeeze tube of the foundation, which I ordered in a medium, wasn't even completely full! It seemed as though they took half of it out, and shipped.

Now, after applying this very thin almost moisturizer like cream, I realized that it didn't cover anything! Again, I do not have problem skin, but I guarantee that if I did, this stuff wouldn't cover anything. Now, that being said, they sent along a medium setting powder. They really should send translucent so that it doesn't change the foundation color. The setting powder is more the shade of a bronzer. I felt the color was off, so I took my mirror and went outside. I looked like a tangerine with a bad spray tan. Wrong shade aside, this stuff covers next to nothing.

As a sidebar, none of the other products included in the kit were particularly spectacular, intact much less so. But perhaps the most insulting part of the whole experience was the return process. I really didn't try and beg too hard for a refund. What I really wanted was to be sure they were taking me off their auto shipment process. Speaking to customer service was a series of recommendations for different products to purchase. Anything to get you not to cancel. Until finally I had to very rudely tell the representative that all I wanted was to be no longer enrolled in the auto-shipping program. To that, he said that I didn't have a balance due so that they wouldn't charge me anymore. I then read to him the auto ship statement from the bottom half of my invoice.

By the way, they do not charge you another $39.99, they charge you several installments totaling $119.00. Again the rep from customer service said: "don't worry, we are not going to charge you anything." I asked for him to send me a confirmation email that my account had been canceled. He said he would do so, but it would take 25-48 hours to do so.

Stay tuned guys because I just bet in a few more weeks I get charged again. One last thing, there is a 60-day guarantee with this product. No one will offer you a refund, they will simply try to sell you more products. Push for your refund! As I said earlier, I didn't really care about the refund, as much as I worried about them continuously charging my card.

Long and short of my review, this product stinks! It doesn't deliver the results it guarantees, customer service doesn't really want to help you, and if you buy it anyway, good luck!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on May 14, 2017

Not what they said

By Amy Stone, Bennington, VT, Verified Reviewer

They showed it covering like an orange against other coverups. There is no way that is true. Some kind of camera trick I would guess. Soon as I put it on my face and turned around to my daughter, she said to me, "oh mommy what happened? You have holes in your face." I do have big pores, but after putting on the makeup, it looked like holes in my face.

It never really dried, so anytime I lean on a pillow, blow my nose, or touch my face in any way, it came off on to everything. I would not recommend this to anyone. I was very much not happy. I really wish I read the reviews first, but I was just too excited and stupid after watching the info commercial.

Yes, I was put into an automatic renewal so. I just called and canceled, so we will see. They did tell me nothing would be taken out of my bank account, and the order was canceled. I have never written a review before, but I just don't want you to make the same mistake I did. It was easy to order, but to cancel it was different. They kept trying to talk me into something else but were very nice. Thank you for listening.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Jun 1, 2017

Crap

By Shannon Roberts, Missouri, Verified Reviewer

I purchased a kit to cover a red spot on my nose, and it absolutely does not cover it, and you can still see redness. My biggest complaint is actually with being automatically signed up for a monthly supply. Then when I call, I'm told different information and continue to be billed. I wish I had never tried products from this company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Jun 3, 2017

Liars!

By Nour, Pennsylvania, Verified Reviewer

I ordered my first kit and it came in the mail within five days, and everything was fine. I would say everything other than the counselor was below average, but I thought it wasn't bad for $40 as advertised.

But then for four months, they continued to take out $40, so I called them, and they said that was the total price of my package and they take it out in $40 installments for a total of almost $160! I called very upset because nowhere did I see or agree to that when I bought my first kit, but like they always say "there's a catch!"

I told the lady had I known that I would never ever have paid that because I don't think the kit is worth it. She apologized and said she would send me one more kit even though I didn't want one. Of course, that was a lie as well! I never got anything.

Bye Bye is a "lie lie" in my opinion!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Jun 12, 2017

Deceptive practices

By Nancy, Tampa, FL, Verified Reviewer

If I could choose zero stars, I would.

Buyer beware! If you buy the product thinking it's a one-time purchase, even when you click that option, think again! They will charge you again and again. The have since taken down the "Try it Now" website to hide that they are ignoring their customers' purchase option.

When challenging the additional charge, they stated that the "website" stated that if they were not notified within 28 days, they would charge on a subscription even though it was not ordered. Then when requesting a refund, since I never purchased the subscription and recurring products, they advised that they deducted shipping and handling for a product I never ordered.

Buyer beware. They are using deceptive practices, plus the product does not work as advertised. I'm sticking with my bb cream, which works better than the IT Cosmetics product.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 21 People Have Voted

Posted on Jul 6, 2017

IT sucks

By Diane Buckley, Tucson, AZ, Verified Reviewer

This product does not do what it advertises, and when I returned the product, they said I was outside the return date and would not return the money they guaranteed on TV. DON'T BUY!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted
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