Bye Bye Foundation Reviews

Bye Bye Foundation

Overall Rating

2.3

227 Customer Reviews

Summary

Bye Bye Foundation from IT Cosmetics is a full coverage moisturizer intended to replace your traditional foundation and provide skin benefits. Learn what customers are saying.

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Customer Reviews

2.3 Stars out of 227 Reviews
5 Star:22% 4 Star:8% 3 Star:4% 2 Star:11% 1 Star:53%
32% Recommend This Product
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Posted on Apr 25, 2018

Bye bye IT Cosmetics

By Kellie, Cleveland, OH, Verified Reviewer

Ok, I have been a bareMinerals girl for years and got roped into trying IT Cosmetics by one of the hounds at Ulta. I was in LOVE when I went to the store, and she put it on. Only, by the time I got home, it was COMPLETELY off of my nose where my glasses sit. Within a matter of hours, it was rubbing off my face. What a bunch of crap. I had to drive back to the store to return it. Then they convinced me the Confidence in a Compact was the way to go....equally awful. What a garbage product, and more expensive than my bareMinerals that covers 100% better and costs less.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 28 People Have Voted

Posted on Nov 4, 2015

It cosmetics

By Sheri Pietrowicz, Verified Reviewer

I have been using It cosmetics for over a year, the coverage is astounding. I have gotten more compliments on my makeup since I have been using the product. I plan on buying the foundation moisturizer in the near future. The good thing about autos hip is I'm never caught without being low. I LOVE this product. I have been looking for a good line of cosmetics since I started wearing makeup and I am 51 now. Where was this product 35 years ago? Better late than never.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 26 People Have Voted

Posted on Mar 15, 2017

Stop, don't buy IT.

By Melody Channel, Florida, Verified Reviewer

I bought the new Celebration Foundation and the new Bye Bye Facial Serum. The foundation made me look 10 years older not younger, and it didn't cover anything. It made me look like my wrinkles tripled in depth, and the serum was $60 for a 1.7 oz bottle that made my face break out, and I never saw a difference in my skin. I really wanted this to be a great product, but I have to rate it as a zero. IT doesn't work.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 26 People Have Voted

Posted on Mar 17, 2017

Dealing with them over the phone is AWFUL

By Diana, Salt Lake City, UT, Verified Reviewer

The only thing I did like out of the kit was the foundation. I called to cancel the membership and auto deliveries and just to order the foundation as a non-member.

It took two phone calls and about 45 minutes of my time. What a hassle. The worst customer service representatives I've ever dealt with. The regular price is $65, which is very high. Jamie Kern Lima take note! I'm DONE with IT Cosmetics.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 26 People Have Voted

Posted on Jan 28, 2017

No, no, no

By Elle, Hartford, CT, Verified Reviewer

I bought this product because it was advertised to have buildable coverage and I could throw away my cakey foundation.

I used the product for a month (or about two months), and I started getting itchy bumps on my face. It was a total allergic reaction and it gave me a dermatitis rash. I called IT, and they apologized and canceled my order, but it's been four months and the dermatitis is still an issue some days. IT basically ruined my skin, and I'm still working on repairing the damage.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Feb 9, 2017

False advertising

By Christi Allie, Grand Rapids, MI, Verified Reviewer

The price advertised on the infomercial was tied to an auto shipment 30 days later. When I stated that I was interested in trying the product before continuing a future purchase, I was requoted a price of $25 more. This was not stated on the commercial.

Is this legal? It certainly is not ethical!

I have bought other IT Cosmetics at a retail store, but I will not continue to do so, nor will I support a company that does business this way. I am a hairstylist, makeup artist, and business owner. This experience will be shared beyond this review.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Apr 27, 2017

Payments

By Jodi Simpson, Simsbury, CT, Verified Reviewer

I placed the trial order on March 21st. After receiving it, I decided to cancel the order. I did so on April 5, 2017. I was AGAIN charged $43.94 on April 17, 2017.

I called to have my money refunded and was informed I was still being charged over $11.00 for shipping, on a product I canceled well in advance! I fought this charge and was told I would be refunded the entire amount, including shipping.

DO NOT buy from them and give them ANY banking account information. Go to Ulta and buy it there if you want to try it, they at least stand by their returns and you won't have to battle the charges. This was NOT A MISTAKE. ANY reputable company would refund the entire amount, including shipping, when the order was canceled well in advance to the next shipment.

I will now be disputing this with the credit card company as well and not allowing them to ever bill me again, OR pay this charge. I will also be sending a letter to Connecticut's attorney general informing them of their company's charging habits. Keep your paperwork in hand ladies, and document EVERYTHING!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Apr 28, 2017

Don't waste your money, read this review!

By Angela, Chicago, IL, Verified Reviewer

I was looking for a lightweight foundation product as summer was on its way. Now, I should say right from the start that I do not have problem skin (i.e. acne, rosacea, etc.), only mild redness from time to time.

What sold me on the Bye Bye Foundation was the fact that it was supposed to be both lightweight and have excellent coverage. Please don't ask why I didn't read the reviews before I purchased. It was a moment of stupid because normally I do so for every online purchase.

The kit arrived, and the first thing I noticed was that the products they ship are super tiny munchkin sized. Much like what you would receive in a free sample from a cosmetic retailer. The squeeze tube of the foundation, which I ordered in a medium, wasn't even completely full! It seemed as though they took half of it out, and shipped.

Now, after applying this very thin almost moisturizer like cream, I realized that it didn't cover anything! Again, I do not have problem skin, but I guarantee that if I did, this stuff wouldn't cover anything. Now, that being said, they sent along a medium setting powder. They really should send translucent so that it doesn't change the foundation color. The setting powder is more the shade of a bronzer. I felt the color was off, so I took my mirror and went outside. I looked like a tangerine with a bad spray tan. Wrong shade aside, this stuff covers next to nothing.

As a sidebar, none of the other products included in the kit were particularly spectacular, intact much less so. But perhaps the most insulting part of the whole experience was the return process. I really didn't try and beg too hard for a refund. What I really wanted was to be sure they were taking me off their auto shipment process. Speaking to customer service was a series of recommendations for different products to purchase. Anything to get you not to cancel. Until finally I had to very rudely tell the representative that all I wanted was to be no longer enrolled in the auto-shipping program. To that, he said that I didn't have a balance due so that they wouldn't charge me anymore. I then read to him the auto ship statement from the bottom half of my invoice.

By the way, they do not charge you another $39.99, they charge you several installments totaling $119.00. Again the rep from customer service said: "don't worry, we are not going to charge you anything." I asked for him to send me a confirmation email that my account had been canceled. He said he would do so, but it would take 25-48 hours to do so.

Stay tuned guys because I just bet in a few more weeks I get charged again. One last thing, there is a 60-day guarantee with this product. No one will offer you a refund, they will simply try to sell you more products. Push for your refund! As I said earlier, I didn't really care about the refund, as much as I worried about them continuously charging my card.

Long and short of my review, this product stinks! It doesn't deliver the results it guarantees, customer service doesn't really want to help you, and if you buy it anyway, good luck!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Jul 27, 2017

Save your money. Beware!

By Karen, Michigan, Verified Reviewer

Initially, I was extremely excited to try this product. That was short lived, considering that after I received my initial box I canceled and then they proceeded to charge me an additional three-month subscription! When I called and complained, it got me nowhere, and I was extremely frustrated. The sales lady told me I would receive a refund and I never did. And apparently, when I called back, I was told I was out of their return length to ever get a refund. $160 down the drain.

Save your time and money and go elsewhere! I would rate this zero stars, but unfortunately, that is not an option.

Bottom line: This company enjoys scamming their customers.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Oct 23, 2015

Love it.

By Roxana Garcia , Fontana, CA

I got my product yesterday and when I opened and tried it on my wrist, it seemed too dark for my skin tone, but I tried it this morning and I loved it. I am fifty and I have dark circles. After a few taps with the concealer my eyes look fresh and the dark circles disappeared. The makeup also covered a few dark spots and my face looked flawless. I always write reviews because it is my way to tell others to and the company how I like or dislike a product and I really like this one. I got hooked and I am planning to continue buying these products. It is worth the price.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Oct 31, 2016

I like the concealer foundation and eye brow pencil

By Lisa, Baltimore, MD, Verified Reviewer

I like the foundation concealer and brow pencil but they can keep everything else and I wish they could do just that but you have to get the entire kit. I like the way it looks on my skin but it does not change your skin over time. I have been using for 5 months and I would not be caught without it on. The powder looks so heavy and clogs your pores. But again the Bye Bye foundation concealer and brow pencil are a must have.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 24 People Have Voted
Showing 166-176 of 227

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