Copper Chef Cookware Reviews

This product is advertised as NON-STICK. It is not.

We followed the cooking and acre direction exactly. You cannot fry eggs, pancakes or anything else without it sticking to the pan. This claim is 100% false. We bought this product to replace a Teflon frying pan. It does not work.

You have 60 days from delivery date to send it back (at 100% your cost) otherwise, it is all yours, and you cannot get a refund. We sent all of ours back at our cost. You must get a return authorization number to send it back, and they make this hard to do. I would not recommend this product to anyone, and I would not buy it - it is not as advertised.

Bottom Line: No, I would not recommend this to a friend

I love these pans and every time we cook in them we're blown away. Makes cooking so much easier and funner. And now, the pan is the easiest dish to clean. I literally threw out my long time pans and now I'm looking for saucepans.

Bottom Line: Yes, I would recommend this to a friend

The catch here is how disciplined are you? What I mean is if you follow the directions exactly the pan is unbelievable! My wife decided to use "Her" green scour pad just because and well it damaged the surface.

I on the other hand have used the without incident.

This product is great used correctly, exactly correct.

Bottom Line: Yes, I would recommend this to a friend

I had seen this commercial on TV quite a few times but it wasn't until my very old set of pans started looking and cooking poorly that I researched the copper chef.

My husband and I are both in our late 40's and work anywhere from 60-70 hours a week so healthy meals has always been a struggle to maintain.

After purchasing this product I have found it much easier to throw together a healthy, yummy supper for us. The meats come out super tender, the veggies in the steamer are perfect and not having to use butter and oils to cook with makes me feel better. I honestly haven't found anything negative about this product. I'm a very satisfied customer.

Bottom Line: Yes, I would recommend this to a friend

Pans worked great the first few times. Now I have to use oil to keep any food from sticking. Cleans easier when the pan is hot but have to use nylon scraper to get food out when pay has cooled.

Bottom Line: No, I would not recommend this to a friend

Got my new pan yesterday and found that I was missing the four legs for the steam rack. I called Copper Chef and was told they don't replace missing parts and I would need to purchase another steam rack to get my missing parts. What kind of policy is that from an implied legitimate company?

Check your box for all the parts before you buy! The pan seems to perform as advertised, except for when I need to steam some vegetables, NOT so good.

Bottom Line: No, I would not recommend this to a friend

This is the worst company I have ever dealt with!

In early December, I ordered the deluxe pans, and on December 12th everything arrived dented, scratched and used looking. I called customer service and was promised replacements would be sent right away as these were to be Christmas gifts for relatives.

I returned the broken items on December 14th to Copper Chef's Merchandise Return Unit. Nothing arrived before Christmas and I figured it was due to heavy holiday mail.

I called again on December 29th and the customer service rep told me that the previous lady had lied to me, and they did not show having the items back, even though they were post marked as returned 15 days prior, and they never send replacements until they have the damaged products in hand. Then was placed on hold for 27 minutes listening to the same recording telling me an agent will be right with me and to press "2" to continue to hold. I tried even writing their "Chat" located on their site, but gave up after no one was replying.

I still have NOTHING, they have my money and 15 days ago I already returned their broken pieces of crap cookware. If their merchandise won't survive mailing, how will it survive daily use in a kitchen?

Do NOT buy this junky TV product. You will only be disappointed and have hours of aggravation dealing with their non-performing customer service agents. You've been warned!

Bottom Line: No, I would not recommend this to a friend

Everything sticks in the middle of the square fry pan, and the corners and edges do not get hot. I gave up on it and bought another pan that I just love. Theirs (Copper Chef) belongs in the garbage.

Bottom Line: No, I would not recommend this to a friend

When I first got the pan I was happy. I thought that it's great that it doesn't stick. As time went on about 6 months after I bought it, things started to stick just like every other pan. It says guaranteed for life and they told me I had to pay to send them back and send money for shipping for both of them.

I bought 3 and 2 of them are sticking. This product is not worth the money because they end up just like any other pan. This is a money rip off. Just another company ripping off America.

Bottom Line: No, I would not recommend this to a friend

I bought the Copper Chef and the bonus from the TV ad. I can't even use them because they stick to everything I try to cook. I contacted Copper Chef to no avail. They always have some excuse to make it your fault. This company is the worst, and it does no good to call them.

Bottom Line: No, I would not recommend this to a friend

My parents got me the set for my birthday in July. Now we are in October, and my round pan is losing the coating, and the set is no longer non-stick! I never used anything but plastic when cooking. And when cleaning, I noticed that each time I cooked with my pans, they changed!

The non-stick surface changed color and worded less and less. Right in the center of my round pan where the color changed, that is where the coating has begun to come off! Food sticks so bad now, that I use butter or EVOO, and it will still stick!

I replaced ALL my pans once I got this set! Now the one thing I love to do, cook for my family, is not as easy and will cost me money to replace. Money that I do not have!

Bottom Line: No, I would not recommend this to a friend