Copper Chef Cookware Reviews

Copper Chef Cookware

Overall Rating

2.2

545 Customer Reviews

Summary

Copper Chef Cookware is a line of nonstick frying pans that are intended to help with heat conductivity and distribution. The pans are oven and dishwasher safe as well. Watch as we test the pans for ourselves and learn what customers are sharing in their reviews.

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Customer Reviews

2.2 Stars out of 545 Reviews
5 Star:22% 4 Star:2% 3 Star:4% 2 Star:13% 1 Star:57%
28% Recommend This Product
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Posted on Feb 7, 2017

I am really unhappy with the service

By Kathy Failla, Yuma, Arizona, Verified Reviewer

I am disappointed that they quoted me one price and then charged me more. I will never order anything again from this company. They are dishonest and say one thing to get you hooked and then charge something different. This is bad business, and I hate that they do that, especially when we buy in good faith. So sad.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 31 People Have Voted

Posted on Feb 6, 2017

Works as seen on TV, but

By James Howard, Barie, Ontario, Canada, Verified Reviewer

Well, my wife has been using it for eight months now, and you have to know how to use it!

Before you put anything in these pots make sure they are hot (so wait five good minutes) then put your eggs in. If you don't, the eggs will stick so bad it will take days of soaking in warm water to get it off. Now, if you cook bacon (or anything marinated with salt, sugar, or vinegar), you will have to soak it for a while to clean. The secret to clean is 1/2 teaspoon of baking soda, vinegar, and dish soap. It cleans like magic.

The bottom of the pans and pots have scratches (from shipping, not from use). There is no peeling or discoloration of any kind, and there are no marks whatsoever inside the pans and pots.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 13 People Have Voted

Posted on Feb 6, 2017

Copper Chef round fry pan

By Sue Almeyer, Arizona, Verified Reviewer

I couldn't wait to get one of these pans. I bought it this summer, and as soon as I got to my brothers home, we had to try the cheese test. It was amazing, just like on TV.

I use my pan almost every day, and now, after so much use it isn't anything like when I first got it. Things stick in it, and it doesn't just wipe out nice and easy, not anymore. Now it is just like any other pan. I'm pretty disappointed. I wanted to buy all of them, but won't be doing it now. It scratches also, and they said it wouldn't. I wish I knew how to get it replaced. I did love it at first, though!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 26 People Have Voted

Posted on Feb 5, 2017

Scratches have appeared!

By Eileen Lento, Rocklin, CA, Verified Reviewer

Well, for starters, I only paid $49.99 for the entire set of Copper Chef Pans at Sam's Club. They seem to be doing fine, except, when I was washing the sides of my large square pan I noticed that the copper was scratched and coming off at the crease where the pan goes from the side to the flat bottom of the pan. I don't know how it got scratched as I am extremely careful as to how I wash it and use it. I do not use any abrasive cleaners on it, but I do see aluminum exposed or coming through the scratches on the bottom crease as it turns to go up the sides.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 14 People Have Voted

Posted on Feb 5, 2017

Biggies ripoff ever!

By Pat, Staten Island, NY, Verified Reviewer

I couldn't cancel the order by phone. I was told to refuse the delivery and put in my dispute with my Citibank credit card. I lost the dispute, even thought they said in the reply that they have the package. They said Citibank wouldn't take the return from them. Since then, I have been told I would be sent a check from them on three separate occasions, and am now on the hook for $84, and Copper Chef has the package.

Do not do business with this company, and keep looking it up. It is a tiny piece of junk according to most people who bought it.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 18 People Have Voted

Posted on Feb 5, 2017

Copper Chef XL order

By Leonard Gaede, Decatur, Illinois, Verified Reviewer

I ordered the Copper Chef XL on 1/21/2017 and the "customer status" states that it was shipped on 1/24/2017. I was billed to my credit card twice. UPS states that the order information was received on 1/27/2017 and shipped on 1/28/2017.

Is this the way to do business? My order is a sham, and I was lied to from the beginning. I called Copper Chef to tell them about the double billing and was told they would correct this. It was not, and both billings still are on my credit card. I want nothing to do with this company, and if I do get a shipment, I will refuse it and send it back much faster than they did.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 15 People Have Voted

Posted on Feb 3, 2017

Love to grill outdoors but Copper Chef saves you from going out in the snow and cold.

By Carol Edgar, Shelby, Ohio, Verified Reviewer

I love to grill outdoors and love my steaks and chops on the grill. Ohio gets cold in the winter, and it is a pain to remove the grill cover and run in and out while grilling. I tried steaks in the Copper Chef before and they were great, so I tried lamb chops tonight. I followed the recipe for filets in their booklet, and they were wonderful.

I am no longer going to be running in and out during the winter, plus the pan cleaned up beautifully. I just bought a set of Cuisinart cookware and had to spend an hour cleaning the skillet after I burned the grilled cheese sandwiches.

I will use Copper Chef from now on as I am afraid to use my new pots and pans of stainless steel, as clean-up is a chore.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Feb 3, 2017

Poor pot, and very poor customer service

By Sherrie Small, Virginia, Verified Reviewer

Let me start by saying that the customer service is very poor. They will tell you anything to have you waiting for months and months to get your item. And please do not request a refund because it would take you forever to get it.

The Copper Chef Pan works good on the stovetop, but on the induction stove top, it does not work well. It doesn't cook the food around the edges of the pan. The food sticks, and it says it is nonstick and you don't have to use any oil, but everything sticks to the bottom of the pan. The egg does not slide off like it says it does after a couple of uses.

I highly recommend no one to buy this pan. And please don't ask for a replacement because you will not get it until 60 days after. Also, it took me four months to get a refund on the Copper Chef Pan Once I sent it back, and that was after calling them at least 12 times! They would tell you one thing, and when you call another representative, you get told something completely different.

The customer service is very poor, and I would not recommend anyone to buy anything from Copper Chef. I would not ever recommend it to ANYONE. You will be better off going to a local store and purchase it there before you purchase anything from this company.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 29 People Have Voted

Posted on Feb 2, 2017

Hate it

By Loraine, Hillsdale, MI, Verified Reviewer

Everything sticks in the middle of the square fry pan, and the corners and edges do not get hot. I gave up on it and bought another pan that I just love. Theirs (Copper Chef) belongs in the garbage.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 20 People Have Voted

Posted on Feb 2, 2017

Check your package as soon as it arrives!

By Dolly, Oklahoma, Verified Reviewer

I bought the $75.00 special for my son for Christmas. I ordered it in September.

When the box arrived, I looked through it to make sure everything I paid for had been included, BUT I did not realize that the legs for the steamer were NOT included! He called me after he took everything out of the box to use the steamer for his meal and advised that there were no legs. I was NOT happy.

I called the company, and they gave me some song and dance and advised I should not have to open the box to make sure they didn't screw up. After three conversations, I was told I would get another steamer pan with legs for shipping and handling of $7.99. They wanted me to pay for another pan, but I refused and settled for the above.

I was to receive it within 5-7 business days, but it has been three weeks, and I have still received nothing. I called the company, and they advised that this product was on back order and I would receive it within the next two weeks.

I am NOT HAPPY about this. If I do not receive it by the given time, I am going to file a complaint against Tristar and Copper Chef for misrepresentation. I will get this handled one way or another!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted

Posted on Feb 1, 2017

Frying pan replacement

By Andre Lamontagne, Ottawa, Ontario, Canada, Verified Reviewer

I received a frying pan with a very tiny metallic deposit in the pan. We would note dare use without the deposit. I called Copper Chef Canada without any problem. The agent referred the problem to a supervisor who immediately authorized the shipping of a replacement. I got the replacement a few days after.

Yes, we received an excellent service; contrary to what I had read on the internet.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted
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