Read 536 Copper Chef Customer Reviews and Complaints (Page 45)

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Average Customer Rating: 2.2
Rating Snapshot:
5 star: 120 4 star: 15 3 star: 21 2 star: 72 1 star:  308
Bottom Line: 28% would recommend it to a friend
Showing 485-495 of 536
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  • 28 out 42 people found this review helpful

    Great pan - Great Price

    • Milwaukee, WI,
    • Apr 2, 2016
    • Verified Reviewer

    I just got a 10" Copper Chef Pan last week. I put it to test right away. Making fry eggs, stir fry Asian cuisines. This pan is working GREAT without cooking oil. Everything moves freely just like non-stick pan is supposed to be. I love it and I want to buy more. This time it's going to be the big one and another 10" pan.

    Bottom Line: Yes, I would recommend this to a friend

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  • 106 out 111 people found this review helpful

    Disappointed in this pan

    • Santa Rosa, CA,
    • Apr 1, 2016
    • Verified Reviewer

    I just tried to make the popcorn like Eric shows in his demo and it all BURNT to the pan. I still can't get all the burn spots out. I was so happy with this pan at first and told my friends about it, not anymore.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 41 people found this review helpful

    Best pan ever, five stars is not enough.

    I love these pans and every time we cook in them we're blown away. Makes cooking so much easier and funner. And now, the pan is the easiest dish to clean. I literally threw out my long time pans and now I'm looking for saucepans.

    Bottom Line: Yes, I would recommend this to a friend

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  • 62 out 70 people found this review helpful

    Tried to order

    I ordered the middle set online. Things did not go well. At least I was not charged for their incompetence. I ordered the set and tried to find out when it would be delivered. I didn't have a confirmation by email the next day so I called the toll free line. They were rude and said it could be several days until they received the order and to just call back then. I demanded to speak to a supervisor. The process so far took 40 minutes. It was another 20 minutes wait on hold to speak to someone else. They could not find an order and reiterated that it could take several days to reach their 'system'. Long story short, I hung up and called my bank and made sure that the item was disputed. The order never showed up in their system.

    At best they don't have a very well run business. At worst, it's a scam.

    Bottom Line: No, I would not recommend this to a friend

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  • 109 out 112 people found this review helpful

    Copper Chef is GARBAGE

    When I received this piece of garbage, I was surprised at how light it was. Not the heavy duty pan they claimed on the infomercial. It was also deceptively small compare to its TV appearance. The first thing I cooked was a fried egg, at medium temperature. Basic enough, right? It stuck to the pan, and had a metallic taste to it.

    That's when the real fun began. I called customer service and spoke to a rep with very poor English language skills. After basically yelling at me for wanting to return the product, he started offering me discounts to keep it. I told him I just wanted a return authorization number, and he told me to just use my invoice number and hung up on me.

    I returned the pan via UPS, signature authorization. They have had the pan since March 14th and continue to claim to have not received it, in spite of the fact that I provided a copy of the shipping receipt and the name of the individual who signed for it.

    This is a horrible company, buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 86 out 93 people found this review helpful

    Junk

    • Kansas City, MO,
    • Mar 27, 2016
    • Verified Reviewer

    This is a typical TV infomercial scam. I will never buy from these TV cooking shows again. If you notice, there is nothing about what the pan is actually made of or where it's made (China). I've seen better stuff in national discount stores. If it sounds too good to be true, it usually is.

    Bottom Line: No, I would not recommend this to a friend

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  • 96 out 96 people found this review helpful

    I did not have the best experiene with Copper Chef!

    • Portland, OR,
    • Mar 27, 2016
    • Verified Reviewer

    I was forced into making, processing this order when I never clicked on the "process order" button. Although I did fill out my information, I decided not to go through with it at the last step and closed out the window. I was going to order ONLY ONE order with two sets of the 13 pieces. I tried to purchase that in one order because the second set was to be 25% off. It turned out to be a sham by the Copper Chef company to offer that but then when they processed the order, they split it out into two orders and not give the 25% off of the second unit. I called within 8 hours from my interaction with their website and tried to ask order be cancel. I was told that one order has shipped already, but one hasn't so I was able to cancel. It should have only been ONE order with two sets! I had no choice but to accept the one order has shipped, which was a lie because they didn't send me an confirmation email until the next day. Instead of a three payment option I choose they billed me for the whole order of $149.99. I thought that was the end of the mishap in ordering from this company but now I see an email that states of a third order that has just shipped, which I was surprise from as I didn't order a third set which is dated 3/18/2016. I sure would have loved know about this third order but there was no order confirmation email at all! This way of business will pass through word of mouth and on as many review website as I can.

    Save yourself a lot of headache and time and DO NOT think about purchasing anything from this company. They have no return/refund policy posted on their website. One representative told me to refuse the order that was shipped and they will refund minus $15 for shipping. Another representative told me it would cost $20 to ship back. Don't know what to believe from this Copper Chef company, but what I believe is they tried to force you into making the order even though I didn't click on the "process order" button.

    Bottom Line: No, I would not recommend this to a friend

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  • 201 out 211 people found this review helpful

    Scam! Do not purchase.

    • Mar 11, 2016
    • Verified Reviewer

    This is the worst product I have ever purchased from the worst company I have ever worked with. It is a scam. Do not buy this product. First, the pan had a gash in it when I received it, I had to pay out of my pocket to ship it back for a replacement, but I never got a replacement. The other pan that I did try to use turned black the first time I used it and all the food stuck to it and burnt. The company will not answer my emails, never picks up the phone, or even return the pan that I sent in. Horrible.

    Bottom Line: No, I would not recommend this to a friend

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  • 52 out 98 people found this review helpful

    Copper Chef Pans

    I love these pans. I use very little oil, if any. Very easy to clean. Nothing sticks to it. I use them all the time and they still look like new. I would recommend them.

    Bottom Line: Yes, I would recommend this to a friend

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  • 181 out 201 people found this review helpful

    Junk! Hype, waste of money!

    Don't bother. Yes, we all hope to find a wonderful new, easy to use and clean pan. The infomercial makes it look awesome but they lie! Please don't waste your money. The food sticks ad it isn't real copper, just color coated paint. If you want a great set, invest in the green pans or another well reviewed pan. Copper pan is junk.

    Bottom Line: No, I would not recommend this to a friend

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  • 196 out 207 people found this review helpful

    Not copper, made in China

    • Denver, CO,
    • Mar 2, 2016
    • Verified Reviewer

    Girlfriend ordered two boxes of this cookware. Opened one and told her to box it back up and return it.

    First off, this cookware is NOT copper. It is aluminum sprayed with some copper metallic type finish. Having owned both good and bad cookware, I can tell right out of the gate this stuff will not hold up. It looks fine but feels very cheap.

    Second, the "big" pan is tiny. No idea if it is meant for somebody that only cooks for themselves, but its not nearly big enough to cook a regular meal for more than 2 people at most.

    Third, its made in China. I don't buy anything made in China because it's almost always junk and who knows what "chemical" they sprayed on it. They don't disclose exactly what it it.

    Save your time and go to a good cookware store. For a little less than this junk you can get quality cookware that actually discloses what it is made of.

    Bottom Line: No, I would not recommend this to a friend

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