Copper Chef Cookware Reviews

I bought the 6 piece set a little over a month ago and have used them ever since. Never had a problem, cleans up easy no scrubbing required, it is awesome. I liked it so much I just ordered the 10 inch pan, they had a deal buy 1 get 1, so I jumped on it and I am sure they'll be just as great. Not too sure why people are saying bad things pertaining this product but to each their own. Yes, I would recommend this to others as I already have.

Bottom Line: Yes, I would recommend this to a friend

Worst pans ever. Do not buy.

Bottom Line: No, I would not recommend this to a friend

This skillet is horrible. We cooked bacon, chicken, sausage -- doesn't matter what you cook, everything sticks to it! Horrible.

Bottom Line: No, I would not recommend this to a friend

It's impossible to review pans that you have ordered twice, but never received.

First time I ordered on April 24. On May 5, I finally contacted CS to find out why I had yet to receive the email informing me that my order had shipped, only to find out that they canceled my order on Aprirl 25, and just never bothered to inform me. When I asked the reason why they canceled it, their answer was "it looked like their was a possible duplicate order." So I'm thinking ok, benefit of the doubt, it was a safety precaution. Fine.

CS told me to go back online and reorder and she gave me a promo code that gave me 25% off as an apology for the inconvenience. Great! I had ordered the 12 pc. set and the code made it a really good deal. I was happy to reorder.

Today, May 14, I once again contacted them to find out why I hadn't gotten that follow up email again, and was once again told that my order had been canceled the same day. When I asked why this time, the answer was "hmmm, we don't show any reason other than that upon account review, your order was cancelled."

Me: That's ridiculous, my credit is excellent.

CS: Sorry for the inconvenience (deja vu) but I can place the order for you again now and give you a great discount.

Me: What discount is that?

CS: I will give you the 12 pc. set you wanted, normally $149, for only $140.

Me: (laughing) No you won't! I'm looking at the confirmation email right in front from the LAST time I reordered, that shows I paid $112 for that 12 pc. set, and I'm not giving you a penny more.

CS: Wait ma'am, let me finish, I'm not done. Once you receive your products, I will give you another $30 back.

Me: Nope, sounds fishy to me. Since it's like pulling teeth to get you to send me the pans, I can only imagine how hard it would be to get you to send me my $30! You need to honor the last offer of $112.

CS: I'm sorry ma'am, I'm not authorized to do that.

Me: Then give me to someone who is.

CS: No one will be authorized to do that ma'am.

Me: Then I guess you don't really want to sell your product. You can keep them. Good bye.

End of story.

Bottom Line: No, I would not recommend this to a friend

I got this Copper Chef Pan a month ago. I am disappointed as there a imperfection like minor scratches and little dab here and there. Wish the quality control is better. Other than that, I initially loved it as my food doesn't stick but after into my third week, food started to stick and became difficult to remove. As a result, stains started to appear. The worst is the bottom copper edges. There are some small peeling and scratch marks around its edges. There are also fire burn marks. The steel base holds well though. They should make the bottom scratch proof since frying food will cause a lot of friction at the base.

The good thing that it heats up quickly and very light. Apart from that, I wish the non stick feature lasted longer.

For almost $80 a piece, I have better options out there.

Bottom Line: No, I would not recommend this to a friend

It is still in the box sitting at my front door - getting returned to sender.

I saw this cookware on television and was excited about getting it for all the reasons mentioned. I called and that was when things went sour. Gave them all my financial information and was hoping to complete order and get a confirmation number. No, ten minutes later, other special deals were being offered and every time my response was the same - NO! But it continued. I hung up without getting a confirmation number and called customer service to cancel my order. The person told me I had to wait for 24 hours. I did and called back. He said he had no record of my order. Yet, my card was charged. I talked with a supervisor and he promised he would cancel my order. But it was sent. I am sending it back.

To this company I say, forget my name, number and email. I will NEVER order from you again. Taking my business back to QVC and HSN, the companies I can trust.

Bottom Line: No, I would not recommend this to a friend

I placed an order and did receive a confirmation. I waited 9 days and never heard a word. I tried to chat but no one even answered. I then called and was told it would be 3-4 weeks before it would ship because it is on back order. The foreign agent that I could barely understand (although polite) said he could not give a ship date. I asked him to cancel which was no problem, I think. He said they would not send out an order cancelation notice and the only way to verify that it has been canceled is to call back. Eric Theiss has his endorsement all over it, which is one of the reasons why I bought it. I won't be buying anything with his name on it again, here or on QVC. Hard to believe in this day of easy communication that they can't even let you know it is back ordered or that you have canceled the order. There are too many good companies to work with and that care about customers -- this apparently is not one of them.

Bottom Line: No, I would not recommend this to a friend

The catch here is how disciplined are you? What I mean is if you follow the directions exactly the pan is unbelievable! My wife decided to use "Her" green scour pad just because and well it damaged the surface.

I on the other hand have used the without incident.

This product is great used correctly, exactly correct.

Bottom Line: Yes, I would recommend this to a friend

1. There is NO difference in the "regular" and "deluxe" model pan. I called the customer service center and they admitted this when I asked for a refund.

2. I was told I could return the pans, but I would give up my shipping charge. When I told them that they could not keep my shipping charges because the merchandise had been misrepresented I was told to refuse my shipments and that "the whole thing" would be refunded. (We'll see).

This is a typical scam and I shouldn't have fallen for it. My fault. BUT we are lead to believe we are receiving a quality pan and it is NOT and that we are getting our money's worth, which we are not.

Their call center reps and supervisors are very difficult to understand. If you have any problems, email them at www.copperchef.com NOT www.copperchef360.com, which is the address that shows when they send an email to you.

Oh, and the order numbers for the "regular" and "deluxe" models are exactly the same. Interesting if the pans were actually different. How would they know which one I'm talking about if I had to return it?

If I don't receive a response to the email I sent (confirming my return and expectations of reimbursement), I will be reporting them to the Better Business Bureau. If I do not receive my refund, I'll be pursuing it through small claims court.

Bottom Line: No, I would not recommend this to a friend

When I saw the pan, I thought it would be light weight and that I would be able to cook some main dishes all in it. It's pretty marvelous. My previous pans wouldn't fit all the food so I would need to use two. I love the easy gliding in this pan. The clean up was just as easy as they stated. I so love this pan!

Bottom Line: Yes, I would recommend this to a friend

I'm loving my Copper Chef Pans because I asked questions. My conclusion is: don't go by the claims (or the do's or don'ts) that are made about the pans. Use the pans as you would any other. You can use olive oil and butter (no oil or non-stick sprays) as you would ordinarily. Use your own recipes and you will find the pans are really awesome. As for scratches and nicks, well, take care of them as you would any other copper pan. And always use your non-metal utensils.

Bottom Line: Yes, I would recommend this to a friend