Read 536 Copper Chef Customer Reviews and Complaints (Page 9)

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Average Customer Rating: 2.2
Rating Snapshot:
5 star: 120 4 star: 15 3 star: 21 2 star: 72 1 star:  308
Bottom Line: 28% would recommend it to a friend
Showing 89-99 of 536
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  • 3 out 3 people found this review helpful

    The Copper Chef is good if you like stuck-on food

    • Vancouver, WA,
    • Dec 28, 2017
    • Verified Reviewer

    Horrible product. Food sticks, you have to soak to get it off. The Copper Chef customer support is horrid. The rep hung up on me after I asked him “isn’t this product supposed to be non-sticking?" Save your money and find something else. This is not a good pan.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Piece of crap!

    Whatever you do, do not buy this piece of crap pan!

    I used my 9.5-inch square pan 6 times now and everything is sticking, and it only cooks where the round plate is on the pan; the outside does not cook.

    I called customer service 4 times. Three times I was trying to understand someone probably from India; I asked for someone who speaks English and they would not connect me! This is a violation of Federal Law.

    On the 4th attempt, I finally got an English-speaking person and she asked me if I had prepped the pan as it instructs you to do. I said yes, then she said you need to repeat this step. If it still doesn't work for you, you can send it back, you pay postage, and add an additional $14.95 for a new pan. What?! Right there I've already paid more than what I bought the pan for, and what about this warranty for life? It's all a lie!

    Do not buy this product. It is not worth it; it is a total piece of crap!

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    My favorite pans

    I've had my set of Copper Chef Pans for about two months. I pretty much use them every day. I read the instructions before using them, seasoned them as instructed, I haven't had any issues with mine. The only complaint I do have about them is the handles getting hot, especially if you're cooking with two pans on the stovetop. Other than this, I absolutely love my pans. They're very sturdy and clean up is a breeze.

    Bottom Line: Yes, I would recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not happy

    I also wish I had read reviews before buying these pans. The first skillet I purchased was great at first, so I bought the deep square skillet. I even bought a full set for my daughter. Now, even though I have been careful not to scratch them, everything sticks and they are awful to clean.

    I read that the return policy stinks so I won’t bother trying. I sure won’t recommend or buy again. Wouldn’t it be nice if the company contacted me to make things right?

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 3 people found this review helpful

    Love them!

    I have bought a small fry pan, the small baking pan with basket, and a large cookie sheet. The small skillet did start to stick, but I did burn something in it, it cleans up good, I continue to use it. I love both baking pans I have; nothing sticks. I make lots of baking pan dinners (meat and veggies) and it never sticks, and the food browns well. Very easy clean up. Any other metal cookie sheets look terrible after the first use and very hard to clean. I’m buying more!

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Food sticks to round pan

    • Illinois,
    • Dec 8, 2017
    • Verified Reviewer

    Looks like no one has a good thing to say about Copper Chef. So I'm not going to say all that has been said. I was upset at first, and then I looked at the reviews. I had to laugh at myself because a lot of people gave a bad review.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Disappointed

    I have the 9.5" deep side pan that was included with induction burners package. It did not take long for the pan to lose its "stick free" claim. Anything cooked in the pan sticks to the bottom and leaves a residue that has to be scraped off. Even the dishwasher does not remove it.

    The pan is a great design but has not lived up to the claim or expectations.

    Bottom Line: No, I would not recommend this to a friend

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  • 3 out 3 people found this review helpful

    Thieves

    My grandmother bought the pan, and without realizing, this company has been charging her card $7.95 for a monthly grocery fee (?). We tried to contact them and got no answer to the problem. Rude customer service and no help whatsoever, abusing an elderly lady. Shame on you guys, complete rip off company, don't buy.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Quality

    I bought the special of two 9.5- square pans. I used one pan maybe 5 times when I noticed that around the top of the pan where the lid fits it started to chip. I used only plastic spoon utensils on this pan and was careful when I washed.

    I thought it may have been just a fluke and started to use the other pan, but I was disappointed to find that it was the same outcome on the second pan.

    Do yourselves a favor and don't waste your money on the product. I was suckered into buying the round set also now I'm stuck using them until they all start to fall apart.

    Good luck all.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Copper Chef Crisper and other Copper Chef related products

    I bought a Copper Chef crisper made in China as all the Copper Chef products. None of the As Seen On TV advertisement or on the box are true. The products are not non-stick, they are difficult to clean, and the copper coating comes off while cleaning by hand with ordinary soap and water. Certain baked on items that normally get stuck on all pots and pans cause the copper coating to come off. So this means that possibly this copper, ceramic, or whatever it is (we really don't know since all statements about non-stick, etc. are false as to my experience). I would strongly advise against buying any Copper Chef product.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Stay away from Copper Chef

    • Columbus, OH,
    • Nov 30, 2017
    • Verified Reviewer

    I bought my Copper Chef from the Copper Chef online site in December of 2016 and by April of 2017 everything I cooked in the skillet was sticking, even if I used butter or oil.

    I called them to take advantage of the warranty. I was told I had to send it back with a check for $29 for shipping of a new skillet, so this came to $40. I can buy a new Copper skillet for less than half that price. I went back to my All-Clad, which is over 4 years old and things still don't stick to it.

    Bottom Line: No, I would not recommend this to a friend

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Showing 89-99 of 536

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