Coventry Direct Reviews

Payton was a true pleasure to work with. He was a great one for paying attention to detail and holding my hand until we got things settled. He was professional and pleasant to work with and I would recommend them to anyone in the future. The overall system like any big system is a little tedious but Peyton held my hand to the whole thing and I got my check yesterday and I'm very pleased with the entire process.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Hello,

I would like to thank Mr. Patrick for working with me since March of this year. Had a little difficult getting my loan lower. Mr. Patrick advised me to wait for a couple of months and we will try again.

Mr. Patrick was very patient with me and walked me through each process.

Very intelligent and hard-working man.

I will give him a thumbs up.

Length of Use: 6–12 months

Bottom Line: Yes, I would recommend this to a friend

It started with a phone call from me to Coventry. William Perry called me back within an hour and explained the whole process. He was very understanding with my questions which at times I'm sure he thought "What...", however, he never commented and was always professional. I'm in Project Management so I pressed hard for the best deal that I could get and I truly believe he went to bat for me. The paperwork was somewhat daunting and Mr. Perry went through the forms until they were understood. My insurance company was somewhat picky about having original signatures on the forms or they would not recognize the changes. Again, Mr. Perry was patient and helped me.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

I resumed my quest to sell my whole life policy a second time. Fortunately, I was connected to Peter Hershon who guided me through the process and to a positive conclusion.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

From the first time I spoke with Dan Glod, he was completely honest about the process and what to expect. He set up a timeline for communication and stuck with it. He was extremely thorough and I appreciated all the transparency. I was a bit nervous and skeptical going into this sale, because you never know which companies are really honest. Coventry is on point - fully transparent from the start! I cannot say enough positive things about this experience. Thank you for an honest settlement to help me get through this time of unexpected life issues and expenses.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Peyton Marcus was courteous and very professional throughout the entire process of my sale. He informed me of the progress of the purchase and provided me with answers to all my questions. If given the opportunity I will recommend Peyton and Coventry Direct to my friends and family who may be considering this service.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Bill excelled at a number of points in the process:

1. He explained the overall process well.

2. He communicated and kept us informed at every step.

3. Bill was able to put together a competitive package that met our needs.

4. He built a trust level that we felt represented Coventry as an ethical and safe organization for us to deal with.

5. When things did not go as planned with other companies, he would get on the phone to the other organization and get the information we needed.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Coventry was recommended to us and followed through. The process isn't simple because we're talking about changes during the 25-year span that the policy was active. However, Matthew Glanzberg patiently led us through the process and it came out well.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

I worked with Peter Hirshon on selling my term life policy. He was professional and explained each step in a very simple, easy to understand manner, and is a great guy. Peter was also very prompt and kept the process moving and was always available for me when I had questions. I am perfectly satisfied and would highly recommend Coventry and especially Peter Hirshon.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

The transaction was pleasant and professional from start to finish. Representative Acker kept me updated on status timely, even when the insurance company was a little slow in procedures.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

We sold our Life Insurance policy to you and Drew Acker was my contact. He was tremendous! We would have been lost without him!

He walked us 100% thru the process. Very friendly and was there whenever I needed him.

Dynamite personality as well.

I wish that every other company I called had the customer service he provided! All my best to Drew and Coventry. Merry Christmas!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Matthew Glanzberg was very professional and helpful. We had to deal with a number of technical complexities and he made sure everything went smoothly. Thank you!

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Overall very satisfied! Professional team that keeps you updated through the entire process. A lot of paperwork so be ready and be patient. Highly recommend!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

William Perry helped me to navigate the complicated process of selling our insurance policy. He was detail orientated, patient, professional, and a problem fixer.

He kept the process on track, resolving any issues or answering any questions that were needed to complete the sale.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Instead of just stopping to pay the premium I checked what the policy is worth to Coventry. It was at the end worth to notarize on some documents and on several get my signature witnessed. It shows how serious Coventry takes their business. A little more cash besides ending to pay the ever-increasing premium was worth turning over the policy to a new owner.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

Glad that we took the time to get comparative quotes and ultimately selected Coventry. Premiums had become a financial burden so entering into this settlement was the best option. Matt Glanzberg, the Coventry associate assigned, was tremendously helpful throughout the settlement process. He gave clear explanations, was patient in answering questions, always kept us informed on process status and he was receptive to our needs. It was a pleasure working with him.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My contact with Coventry Direct was for the most part during the 2 months plus effort was with Mr. James Tulskie, District Manager. Working with Jim was a pleasure! It was a rather complicated sale as it involved a Trust, but Jim kept me well informed, every step of the way!

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

Unlike the other reviewers here, I had a very positive experience with Coventry. Life settlements are complicated and time-consuming transactions. Every situation is different and presents its own challenges. I dealt with two individuals at Coventry over the course of several months and found them both to be extremely knowledgeable and professional.

The process inevitably takes longer than expected because medical professionals are slow to turn over records and the insurance company whose policy is being sold delays as well. In the end, Coventry delivered for us, beating the prices offered by competitors.

Bottom Line: Yes, I would recommend this to a friend

Coventry Direct is a professional company by helping us through the process of selling our life insurance policy. Ms. Rooney was our agent and worked wholeheartedly to keep us well informed of the procedure. Thank you for the positive experience.

Bottom Line: Yes, I would recommend this to a friend

Turns out the company did attempt to contact me, both via phone and email, I just missed both attempts.

Bottom Line: No, I would not recommend this to a friend

I sold a life insurance policy to Coventry Direct. My yearly premiums were about to increase significantly. Their agent Ryan Grow was a great help to me. He explained the entire process and kept me informed of all proceedings. Everything that was promised was delivered in a timely manner. It was a good experience.

Bottom Line: Yes, I would recommend this to a friend

It was a pleasure working with Clint Files of Coventry. It was more of a process than what I had anticipated, however, Clint was very knowledgeable and helped walk me through all the steps. I would highly recommend anyone to work with Clint and Coventry to take care of the need to sell an insurance policy. I did learn that it is a long process and patience is a virtue. Many thanks to Clint Files for walking me through all that was needed.

Bottom Line: Yes, I would recommend this to a friend

After many months of back and forth with a different representative, Jordan took over my case. From the start he made me confident that I had made the right choice of choosing Coventry. He was calm and reassuring throughout this process of getting the insurance company to expedite the different forms that needed to be completed.

Jordan is solely the one reason that I would refer others to Coventry.

Bottom Line: Yes, I would recommend this to a friend

A Coventry Direct advertisement on social media peeked my interest about a "life settlement". With cancer in my rearview mirror 4 years earlier and unable to work to make the annual premiums of a life insurance policy, it would be necessary to drop the policy and forfeit all previously paid premiums which totaled several thousand dollars.

Upon contacting CD, I was greeted by Scott Kalbfleisch with a very understanding attitude. Scott led me through the process and after reviewing all of my information, made me an acceptable offer for CD to help me sell the life policy.

Daily Scott stayed in contact with me to keep me apprised of every step of the process, even calling me after everything had been completed to make sure I had received my settlement.

I would encourage anyone to review the "life settlement" process with Scott at Coventry Direct. The process was timely, easy, and rewarding. I am glad to tell others about CD and Scott.

Length of Use: Less than 3 months

Bottom Line: Yes, I would recommend this to a friend

My experience working with Coventry was nothing short of excellent. The assigned point person was Peyton Marcus. We had some issues, but you see a person's real value when things don’t go perfectly well.

Peyton was very professional in representing your firm. We had numerous calls with not only the supplier of the policy but the family members involved, and items were handled very well.

I would recommend Peyton to any of your clients.

Thank you.

Length of Use: 3–6 months

Bottom Line: Yes, I would recommend this to a friend

My life insurance came up for review and the cost was going to go up significantly, so as advertise Coventry should be able to help by cashing at least some of my $150,000 policy. Well after weeks of waiting, they said flat no! The investment would not pay them. Now I am 67 years old with diabetes and have had two heart attacks plus stage two kidney failure, so unless you are going to die very very soon, don't waste your time.

Bottom Line: No, I would not recommend this to a friend

Coventry Direct contacted me in mid-January 2022 for selling my life insurance policy that I have had since 2010. On January 27th, 2022, we started the inundating and invasive process of gathering all sorts of data including signed medical records by my Doctor as well as a statement from my life insurance company. This process went on for seven weeks and it took quite a bit time, detailed energy, and patience.

Everyone in this process knew when my 65th birthday is and yes, I do turn 65 this year in 2022. On March 21st, at 16:13 hours, I was told that I DON'T qualify to sell my life insurance policy because of three reasons:

1) I am considered a healthy being, an MBC survivor.

2) I don't turn 65 until December of 2022.

3) It would cost Coventry Direct $4,100 to complete this process.

As it would turn out, everyone at Coventry Direct that I worked with on this since January 2022 knew these three things, yet everyone continued to prolong what would be an extremely laborious process with a negative, unfortunate result. Everyone also knew that I was looking to reduce my debt with the life insurance sales proceeds.

This entire process was not only unpolished, but it was also void of detailed attention with the end result in simply being cruel. And, may I add, cruel to a senior citizen on a very fixed, limited income during a very expensive time in our culture.

Thank you for allowing my opinion.

Length of Use: 3–6 months

Bottom Line: No, I would not recommend this to a friend