Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on Mar 25, 2019

No more acne

By Gabriella C., Hudson, MA, Verified Reviewer

I found out about Curology from a friend a few months ago and I tested it and I absolutely fell in love with the products. I could see a difference in my skin a week after using it every night before bed. I had lots of acne scars and whiteheads. I haven’t stopped using it since then. I was scared to go out without makeup now I can go through my day without anything on. This has been part of my daily routine for months now. I am so glad to be part of this community. Thank you, Curology, for making my skin glow again!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 25, 2019

Best product/service ever!

By Sherry S., California, Verified Reviewer

Curology is so much more efficient and cost-effective than driving to see my in-person dermatologist to get a prescription medication! Previously, I had to make an appoint with my dermatologist, pay the co-pay, go to the appointment, then, get sent to the pharmacy to pick up my prescription, which was also expensive! Now, I can do all this from home, so fast, and it's really inexpensive! I love this service and their products!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 24, 2019

LOVE

By Karen E., Seal Beach, CA, Verified Reviewer

I love Curology and my skin has improved a lot. I have never been complimented on my skin ever until last week! It was so convenient and the order came fast. I just love the kit too. Easy to order and use.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 24, 2019

Clearer skin, more confidence, love.

By Anna T., Philadelphia, PA, Verified Reviewer

The stuff is great, it’s helped to solve my issues with acne, maybe not 100%, but I can honestly say I feel more confident with my skin than I did a few months ago. People have been telling me my skin is looking better than ever, so I’m pretty happy about that. I’d like to share the results with other people as well, if that’s possible.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 23, 2019

Great results

By Sara T., St. Louis, MO, Verified Reviewer

Signing up for Curology was surprisingly easy and my results were immediate. I have hormonal acne and a lot of redness, and after the first 48 hours of using the superbottle, my skin looked less "angry." After the first bottle, I haven’t had any more breakouts. Come to think of it, I have only had one new pimple since beginning Curology. I can’t wait to see my scars and red marks as well. I’d recommend this product to anyone.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Mar 21, 2019

Saved my skin!

By Patricia T., Palo Alto, CA, Verified Reviewer

I was pretty apprehensive about starting Curology because I have pretty decent skin most of the time without treatment and didn't want to make it worse. But, knowing that I would have monthly (what I thought were) cystic breakouts that would swell my face up to twice its size, I decided to give Curology a go so that I could maintain clear skin all the time.

Not only did my provider correct my understanding of my skin (they aren't cystic breakouts, just very inflamed acne breakouts), they prescribed a formula that specifically mitigated the problems that my skin had. Since using Curology, I went from having horrible breakouts every few weeks to getting maybe one or two whiteheads every few months. It's nothing short of a miracle, and I feel much more confident in my skin. I'm also going out without makeup now as well, which is a major change!

As a skincare addict, I've tried everything and I can safely say that Curology has made the biggest difference. I highly recommend it to anyone looking to keep their skin clear regardless of how chaotic life gets.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 2 People Have Voted

Posted on Mar 15, 2019

A little shady

By Jonas O., Seattle, WA, Verified Reviewer

Online companies all have their shady sides that might leave you wondering the legitimacy of the products that they sell. I happened to not like the way customer service was handled. After using their product for about a month, I decided that this wasn't going to work for me. The fact that they don't have a reviews page on their website makes it all the more sketchy. And communicating through an email-only basis also arose some questions. Also, the No-Refund Policy made me raise an eyebrow, even before receiving the second shipment I had emailed about a refund to get my money back before I receive the package. But they simply gave me some vague Food and Drug Act and said that they won't give me back anything.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Mar 17, 2019

Hi Jonas,

Thank you for sharing your feedback! I'm sorry to hear you had a poor experience and did not feel confident in our service.

If you have any questions about the legitimacy of our products or service, don't hesitate to reach out. Our team is happy to help address any questions or concerns you may have! While our support team is available only via email, should you feel your concern cannot be properly addressed via email, please reach out and share a phone number at which we can contact you during business hours and we'll be happy to reach out!

Helpful Review? 7 People Have Voted

Posted on Mar 13, 2019

Quality product

By Breanna C., Flowery Branch, GA, Verified Reviewer

Great product, easy to use website. The product is personalized, easy to use, and you can change your plan if you only want the medication or want it delivered more often. The site has plenty of useful information on products such as face washes or birth control.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Mar 13, 2019

Horrible product - scam - stay away!

By Ash H., New York, Verified Reviewer

I am so disappointed. I made an order on February 22nd, I did not receive a package until today (March 5, 2019) and my box came all damaged with a half-open bottle. I have tried to contact customer service but there is no way you can get in touch with anyone via phone. Also, because my package was so late, I have tried contacting customer service via email, NO RESPONSE!

What a waste of money this was, I feel SO horrible because I was looking forward to it, but after reading all these horrible reviews, I feel stupid for being so desperate and still ordering it.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Mar 13, 2019

Hi Ash,

I'm sorry to hear you've had such a poor experience.

I've reviewed your case with our team and can confirm that your email has been reviewed and a response sent. I can confirm that your trial fee was also refunded.

While we do all we can to ensure our shipments arrive without issue, shipments can sometimes become damaged in transit. If that is to occur, we're more than happy to issue a replacement! Simply contact our support team anytime at: support@curology.com.

We work hard to reply to all messages ASAP (though we are not a 24/7 department so response times over the weekend may be a bit delayed).

If you're not satisfied with our team's response, please don't hesitate to let me know! We're happy to help look into this further.

Helpful Review? 2 People Have Voted

Posted on Mar 12, 2019

Love this brand

By Marie P., San Francisco, CA, Verified Reviewer

I never struggled with acne, but I was instead looking to lighten some dark spots on my face and proactively prevent signs of aging. At first, I wasn’t sure if I was really seeing a difference in my skin, but I’ve been using the product for 8 months now and I actually see a difference! My skin is unbelievably smooth and soft. And some of my dark spots are lighter than they used to be.

The results are definitely not overnight and I’ve changed my formula about three times so far. Each time, it gets better and my provider is super responsive. She’s actually the only person to correctly diagnose the hyperpigmentation on my face! I have been to so many in-person dermatologists who didn’t know what they were doing. Love the subscription element too, it’s easy to just set and forget.

Customer service is great too! I wish they had a phone number but other than that they’ve resolved any issues I’ve had really quickly with minimal headache.

Thanks Curology! Looking forward to looking 18 until I’m 73, lol.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 7, 2019

Terrible and unforgiving

By Alivia B., Tennessee, Verified Reviewer

If you are here and reading this, then you were just like me. I was combing through reviews trying to decide if this product was going to be good. Well, it wasn't. It did absolutely nothing for my skin. And when it came time for me to cancel I was still charged $40 even when I no longer wanted the service. I had originally signed up for the 1-month $20 plan. Come to find out I had automatically been upgraded to the 2-month $40 plan. So that just drew the line. So now thanks to Curology, I am stuck paying $40 for a product I hate and don't want.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Mar 7, 2019

Hi Alivia,

I'm sorry to hear you had such a poor experience! I encourage you to reach out to your Curology medical provider with your concerns about your progress. He or she is on hand to help!

I'm also sorry to hear you had trouble canceling, know you're free to cancel your account anytime, and our support team is on hand to help. Canceling is free of charge.

We would never upgrade an account without your express consent. If you feel this may have occurred, please contact our support team ASAP. Your subscription plan is elected upon sign up and available to be updated anytime via your account.

Please reach out to let us know if there is anything we can do to help!

Helpful Review? 11 People Have Voted
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