Curology

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Curology

Overall Rating

4.3

320 Customer Reviews

Summary

Curology is a line of customizable skincare products designed to allegedly help address the skin problems most pressing to you with prescription-strength ingredients.

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Customer Reviews

4.3 Stars out of 320 Reviews
5 Star:77% 4 Star:3% 3 Star:1% 2 Star:3% 1 Star:14%
81% Recommend This Company
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Posted on Jan 17, 2019

Amazing results in just three months.

By Isabella P., Seattle, WA, Verified Reviewer

I started using Curology three months ago and the results are incredible. I never had terrible skin but as started getting older I started experiencing more difficulties like unexplained acne, redness, hyperpigmentation, etc. I was doubtful that anything could help me retrieve the skin I once had. Now, just three months later, I love my skin and I feel more confident than ever. Thank you Curology!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Jan 14, 2019

I love Curology!

By Nhia L., St. Paul, MN, Verified Reviewer

My skin has changed since using Curology! I always break out even when I'm using the same skin care. I used to hide behind my hair on my face, and now, I'm wearing my hair up all the time! I would totally recommend this product! I love it so much I can't wait for my next shipment! Thank you so much Curology!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 14, 2019

Attractive product. Failing customer service.

By Sabirah S., Verified Reviewer

I also agree with the majority of these negative reviews.

Luckily, my email received a reply immediately after a few hours from a Mrs. Sarah. Here’s the situation.

I applied for the free trial. The product made my skin a lot worse and hurtful to the touch. However, I chose to trust in the product and decided to pause my membership to possibly try a different formula.

Immediately, they send me the same product that I communicated (via email) was terrible for my skin. And they also charged me a whopping $60.

Sarah clarified how the "pausing option" skips a few shipments and resumes them for later. That is completely understandable.

I am simply frustrated because customer service simply ignored my situation and ended with a "Thanks for being a Curology member. We’ll always be here if you change your mind." They did not offer an alternative for me. It seemed that my dissatisfaction or concerns about their system mattered nothing to them. Considering that I paused my service, It would be great if the 90-day refund guarantee was applicable. Or they could resend me a different prescription (that I could actually use) to replace the one shipped.

I truly want to respect this organization again and recommend it to my friends, because this is a great service for acne prone people. But they are not doing everything wrong in regards to customer service. Please fix this.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Jan 14, 2019

Hi Sabirah,

Thank you so much for sharing your feedback, I'm sorry to hear your concerns were not addressed.

If you have any concerns with your skin's reaction, please do alert your provider right away. He or she is on hand to help offer advice and adjust your formula as needed. Please don't hesitate to reach out to our support team if there is anything else we can help you with.

Helpful Review? 4 People Have Voted

Posted on Jan 13, 2019

Omg

By Amanda L. M., Coatesville, PA, Verified Reviewer

My skin has never looked or felt better. I am 31 and struggled with breakouts since I was a teenager. With Curology my breakouts have become virtually nonexistent, even during my period, which is when I typically would break out the worst. I used to suffer from cystic acne flare ups along my jawline and that has been completely eradicated! My scars and dark spots have been visibly reduced or disappeared completely, and the overall look and feel of my skin has improved drastically.

Plus, the routine really couldn’t be any simpler. It is a bit pricey, but when you consider that you get a face wash, a moisturizer, and a treatment cream custom made for your needs, it’s really totally worth it. I do wish the prescription cream lasted a little longer; I seem to run out well before I am due to reorder. Overall though, I truly don’t know what I would do without my Curology!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 4 People Have Voted

Posted on Jan 10, 2019

Changed my life

By Sophia M., Tyler, TX, Verified Reviewer

I’ve heard so many people talk about this product and about three months ago I finally gave in. I’ve tried so many products before trying Curology, none of which work quite as well as Curology. It has only been three months and my cystic acne is almost completely gone. I do have a bunch of scarring and tiny pimple pop up every now and then, but it’s way better than before. I’m absolutely in love with this product, and I am happy that I finally found a product that does as promised!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 9, 2019

My skin is clear of acne and acne marks

By Haydee D., Florida, Verified Reviewer

I love how it is erasing my acne marks and cleared my face of it. It works for blackheads too. They start to pop themselves, my skin looks clear for the first time in while since I have been fighting with my hormone acne. They help you to get what you need for your specific skin problems.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jan 7, 2019

Improves skin

By Natalie D., San Antonio, TX, Verified Reviewer

I never had acne or many skin issues, but during and after pregnancy I had/have constant breakouts and needed something to get it under control. So after I was done nursing I decided to give this a try. I must say it really helps with breakouts and improving my skin texture. I would recommend.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 1 Person Has Voted

Posted on Dec 31, 2018

Great product

By Davin D., Chino, CA, Verified Reviewer

Trust the process and this system works like no other. Once you get past a month and truly dedicate yourself to Curology, you’ll see amazing results. No skin care routine is going to work overnight. Curology gives you your own provider who prescribes a serum that fits your needs and skin type. If over time the serum isn’t doing the best you can message your provider and fix everything. It’s a great product.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 31, 2018

If you don’t know what to do with your skin, Curology does

By Alessia M., New York, NY, Verified Reviewer

I was struggling with hormonal skin after quitting the birth control pill, and Curology really helped me getting me dealing with it.

Holly, my provider, is always there for me and answers emails super promptly.

It is a great feeling having someone to talk to - someone who knows your skin problems and is part of a journey right from the start.

I can highly recommend it!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Dec 28, 2018

Satisfied customer

By Alyssa S., Brooklyn, NY, Verified Reviewer

I started Curology about two years ago and stopped because I got the results I needed and this year is when my acne had started it's breakout process again, and I decided to turn back to Curology, and I did with no regrets! It has been two months and my face has cleared up tremendously. I would gladly, and without hesitation, recommend this to anyone who has similar, or even acne in general, and looking for a solution! Now they have the moisturizer, and cleanser - it's like a bonus to what the original bottle was doing! Even if you're skeptical, give the trial bottles a chance and grant yourself a fair opportunity to a journey of acne free days!

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 6 People Have Voted

Posted on Dec 19, 2018

This whole company is a scam

By Barbara S., Georgia, Verified Reviewer

I used the formula that was "made for my skin" and my face broke out worse than I've ever broken out before. I messaged my provider and instead of changing the formula to fix it, they sent me the exact same mixture, and oh by the way, conveniently, they do not do returns. Complete scam. Do not use this product.

Bottom Line: No, I would not recommend this to a friend

Company Response from Curology Inc.

Dec 20, 2018

Hi Barbara,

I'm so sorry to hear you had such a poor experience. Please know that it can be common for your skin to get worse before it gets better as you adjust to the prescription medication. Should this occur, our medical providers are on hand to offer advice.

I'm sorry to hear that you found your provider was unwilling to update your formula. Know that often to update formula photos or additional information may be needed, so be sure to check back in with your provider to help him or she find the right prescription for you! Should you reach out ahead of a scheduled shipment, we're happy to ensure that any needed changes are made before it is sent out.

If you have any questions or if there is anything we can help to address, please reach out to our support team at support@curology.com. We'll be happy to check in on this further.

Helpful Review? 14 People Have Voted
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