Daily Burn Reviews

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Daily Burn

Overall Rating

2.9

84 Customer Reviews

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Summary

Daily Burn offers a range of fitness classes and programs you can follow anywhere—minimal equipment required. It’s one of many great options for getting in shape at home, but there are some drawbacks.

Pros

  • Excellent variety of fitness classes to choose from
  • Many users successfully lost weight/got in better shape
  • Generous free trial offer

Cons

  • The free trial will automatically enroll you in Premium Membership
  • Only one live class option per day
  • Some customers were billed after canceling their account

Customer Reviews

2.9 Stars out of 84 Reviews
5 Star:29% 4 Star:17% 3 Star:4% 2 Star:4% 1 Star:42%
52% Recommend This Service
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Posted on Jul 26, 2018

Beware

By Stacey R., Bowling Green, KY, Verified Reviewer

I was charged for someone I didn't use and didn't know I was signing up for. Beware of DailyBurn. I was also charged more than the advertised price. In contacting the company, I was not given the opportunity to talk to anyone but was sent an email saying they don't give refunds. It is obvious that there has been no activity on this account and that the product was not used in any way, so it would not be hard to see that I did not even know I had a subscription. The plan they have is to get a trial going and then charge you without being upfront about the practice. Very sneaky! Very wrong! Very unjust.

Bottom Line: No, I would not recommend this to a friend

Company Response from Daily Burn, Inc.

Jul 27, 2018

Hi Stacey, thanks for your reply and feedback.

I'm sorry to hear you had a negative experience. We strive to be clear and transparent in our policies. We list the price and terms during the sign-up process and also send a confirmation email upon sign-up outlining your plan details, payment information on file, amount you will be charged monthly, trial end date as well as payment start date. This information can also be viewed when you are logged into your account. Our support team is available seven days a week via email. If you have any additional questions, don't hesitate to reach us!

Helpful Review? 11 People Have Voted

Posted on May 3, 2015

Daily Burn is the best

By Shanell , Milwaukee, Wi, Verified Reviewer

I do the daily burn cardio sculpt and within few weeks I could see the results. As long as you eat healthy, do your exercise it'll work for you. I see my abs forming, my butt doesn't jiggle when I walk and I went down a pant size, so am so sticking with it.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on May 21, 2015

Convenient

By Amy ,

I like that there is a program for the beginner. It has helped me to remain motivated. I get up in the morning and do my workout. The gym has always been a bit of mystery for me and these easy to follow workouts have been great.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Sep 15, 2015

Great customer service.

By Brittney , Maine

I noticed that DailyBurn charged my account for "coaching" by accident. I emailed customer service and within no time had a response from Danny their rep saying he would refund my account. Well done! I love the videos and the versatility of them so I would have been upset if I had to cancel. Refund came immediately and I'll continue to use this great program.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Mar 13, 2016

Excellent!

By Jean Barakett, Vancouver, BC, Verified Reviewer

If you are self-motivated, this programs works. The quality of the trainers, and their explanations and prompts are excellent. I have exercised pretty well my whole life, either with personal trainers, DVDs, or streaming. It's nice being able to exercise at home and feel confident that you had a good workout. As it streams from NYC, and I live in Vancouver, I exercise at 6:00 am (even though I could do it later if I chose to). In 30 days, I have only missed two days! I look forward to waking up each day to exercise. Try it. You won't be disappointed.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 10 People Have Voted

Posted on Aug 4, 2015

Thieves

By cmi113, New Jersey, Verified Reviewer

I signed up for the free trial and decided it was not for me. I had just missed my deadline so I canceled the account as soon as I could after that. Despite this, the charges still continued to appear on my credit card. I tried to call the DailyBurn, but their phone number recording tells you that you can only be serviced via their website. I called my credit card company twice to dispute the bogus charges, the second time requesting a new credit card number change to stop this. Daily Burn apparently found a way to bill to the new credit card number. This time my credit card activated a suppression code to prevent any further activity. This is a highly honed scam. Do not do business with them!

Bottom Line: No, I would not recommend this to a friend

Company Response from Daily Burn, Inc.

Aug 21, 2015

Hi Carolyn! So sorry to hear. It looks like you haven't yet reached out to our support team. Send us a note and we can look into your account and take care of you right away. support@dailyburn.com

Helpful Review? 9 People Have Voted

Posted on Sep 8, 2015

Not a bad program for home use

By Kelly Krause , Sanford, Michigan

I have used DailyBurn now for about six months. I started with true beginner, and then have been moving between some of the Tabata training videos, and many of the yoga videos. They need to add new videos to their library in each exercise series to up their rating, preferably monthly, or at least yearly. They also need more beginner to moderate types of videos. Some of the exercise routines they showcase are very hard on the body, even for kids in their 20s to do. I would recommend it for SOME but not all people. It's pretty expensive for college age kids, and most of their video library consists of routines aimed at this age group. Working 20-30 year olds MIGHT use it, but if they have kids it would be hard to find the time, and to keep up with the more rigorous routines.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 9 People Have Voted

Posted on Aug 16, 2016

Love this program.

By Bellalley, FL, Verified Reviewer

I can access it anywhere! With 365, there's always a new workout to conquer. The trainers are excellent and I always feel like I've worked out hard. You get out of it what you put into it. I recommend this to anyone looking for an awesome workout plan.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Daily Burn, Inc.

Feb 1, 2018

Thanks for the review Bellalley! Keep up the great work.

Helpful Review? 9 People Have Voted

Posted on May 1, 2015

I did not realize I was being charged monthly

By Maura Halligan , Lindenhurst, NY

Please ensure that you do not mistakenly hit auto renew. I had NO idea I was paying for this monthly as it gets blended into the iTunes bill with the songs I downloaded.

I did not like this program. It is not worth the fee in my opinion.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 5, 2015

The only program that motivated me to start working out again.

By Erica Alexander, Verified Reviewer

After having three kids the idea of working out seemed like an out of reach thought. For some reason other programs and even signing up at the gym gave me no motivation. Then, I saw Daily Burn online and decided to give the 30 day free trial a shot. I have been doing the workouts now for almost three months and I love the workouts. I like that the workouts are diverse. My husband keeps saying my body looks a lot more toned and he and I both see a difference.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Sep 15, 2015

Love it!

By Carson , SC

Tried the 30 day free trial and LOVED the variety of workouts. Always used the treadmill or spin classes at the gym but wanted to go for something different. I love the kickboxing and interval training and feel like I actually burned a lot of calories at the end of my workout. It also is good for me because I am a nurse working 36-48 hours a week and I'm a mom of 2 so I don't have to be away from my kids to work out. I did accidentally opt into the 1:1 training which I don't really need and was charged $53. I emailed the support team about my mistake and received an email an hour later stating that they would be happy to refund me the overage and switch to the standard plan. Even though it was odd not speaking to an actual person, I felt like the customer service was great.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Daily Burn, Inc.

Sep 15, 2015

Hi Carson! I am glad we were able to help. We'd love to have a phone line, but we're a small (but growing company). We're available via email only at this time, but as you know, we're efficient. 

Helpful Review? 8 People Have Voted
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