Tried the 30 day free trial and LOVED the variety of workouts. Always used the treadmill or spin classes at the gym but wanted to go for something different. I love the kickboxing and interval training and feel like I actually burned a lot of calories at the end of my workout. It also is good for me because I am a nurse working 36-48 hours a week and I'm a mom of 2 so I don't have to be away from my kids to work out. I did accidentally opt into the 1:1 training which I don't really need and was charged $53. I emailed the support team about my mistake and received an email an hour later stating that they would be happy to refund me the overage and switch to the standard plan. Even though it was odd not speaking to an actual person, I felt like the customer service was great.
Bottom Line: Yes, I would recommend this to a friend